Average Ratings 3 Ratings

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Description

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Description

NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable. The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer. The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI. Key Benefits of NapoleonCat: - Scale social media customer care globally with multilingual moderation - Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads. - Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports. - Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration. - Automate repetitive tasks with AI to focus on real conversations and meaningful engagement. - Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Instagram Ads Yes 
LinkedIn Yes 
Meta Ads Yes 
X (Twitter) Yes 
YouTube Yes 
CloudNuro Yes 
Data Virtuality Yes 
Dataddo Yes 
Netino Yes 
Neurons Predict Yes 
Reddit Yes 
Salesforce Yes 
Studio Creatio Yes 
TikTok No 
TikTok Ads No 
Zendesk Yes 
quintly Yes 

Integrations

Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Instagram Ads Yes 
LinkedIn Yes 
Meta Ads Yes 
X (Twitter) Yes 
YouTube Yes 
CloudNuro No 
Data Virtuality No 
Dataddo No 
Netino No 
Neurons Predict No 
Reddit No 
Salesforce No 
Studio Creatio No 
TikTok Yes 
TikTok Ads Yes 
Zendesk No 
quintly No 

Pricing Details

Flexible packages tailored to your needs.
Free Trial No 
Free Version No 

Pricing Details

$79.00/month
NapoleonCat offers flexible social media management plans for teams of all sizes. You can choose from four pricing tiers tailored to your needs.

The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.

The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.

The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.

For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.

All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brandwatch

Founded

2007

Country

United Kingdom

Website

www.brandwatch.com

Vendor Details

Company Name

NapoleonCat

Founded

2013

Country

US and Poland

Website

napoleoncat.com

Product Features

Audience Intelligence

AI / Machine Learning Yes 
Audience Segmentation Yes 
Competitive Intelligence Yes 
Content Tracking Yes 
Data Visualization Yes 
Data-Driven Insights Yes 
Filters / Search Yes 
Image Recognition Yes 
Sentiment Analysis Yes 
Social Listening Yes 
Social Media Analytics Yes 
Trend Tracking Yes 

Brand Management

Approval Process Control Yes 
Artwork Management No 
Asset Management Yes 
Change Management No 
Fulfillment Distribution No 
Project Management Yes 

Brand Protection

Case Management No 
Domain Monitoring Yes 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring Yes 

Content Marketing

Audience Targeting Yes 
Brand Management Yes 
Campaign Management Yes 
Categorization / Grouping Yes 
Conversion Tracking No 
Distribution Management Yes 
Editorial Calendar Yes 
Multi-Channel Publishing Yes 
Publish Scheduling Yes 
SEO Management No 
Social Media Management Yes 
Video Management Yes 

Media Monitoring

Alerts / Notifications Yes 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting Yes 
Export Results Yes 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring Yes 

Public Relations

Article Author Database No 
Auto-Update Media Lists No 
Campaign Management No 
Clippings Management No 
Communications Calendar No 
Contact Management No 
Digital Asset Management No 
Direct Mail Management No 
Email Distribution No 
Press Monitoring No 
Press Release Builder No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Social CRM

Calendar/Reminder System Yes 
Customer Support Yes 
Email Marketing No 
Lead Capture No 
Lead Nurturing Yes 
Live Chat No 
Marketing Automation Integration Yes 
Multi-Channel Social Integration Yes 
Social Media Monitoring Yes 
Task Management Yes 

Social Media Advertising

Ad Buying No 
Ad Creation No 
Bulk Advertising Yes 
Campaign Management Yes 
Collaboration Tools Yes 
Comment / Reply Moderation Yes 
Digital Asset Management Yes 
Reporting / Analytics Yes 
Retargeting Yes 
Roles / Permissions Yes 

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking No 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking No 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering No 
Multi-Account Management Yes 
Post Scheduling Yes 

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