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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

- Intuitive and all-encompassing dashboards that display essential metrics from social media platforms. - Detailed audience insights, including demographics such as age, gender, geographic location, sources of engagement, and growth trends. - In-depth analysis of hashtag effectiveness and performance. - Examination of content characteristics, focusing on various text styles and emotional impact. - Insights regarding optimal posting times, days, and preferred content formats for maximum engagement. - Comparative analysis reports along with benchmarking against industry standards. - A text analysis component that evaluates tone, emotional depth, complexity, and predicts performance scores for your written content. - An AI-driven content planning tool that tailors strategies based on past performance and audience preferences. - Recommendations for relevant hashtags to enhance visibility. - A straightforward, unlimited post scheduling tool equipped with labels for better content management. - Real-time social listening capabilities to track mentions and tags across platforms. - Detection of sentiment, categorizing it as positive, negative, or neutral, along with identifying over thirty distinct emotions. - Intensity detection features that assist in prioritizing responses based on potential reputational risks. - Insights into mention trends, including coverage, dynamics, and prevalent topics. - Timely alerts to keep you informed of significant changes and interactions within your social media landscape. - This comprehensive toolset ensures a thorough understanding of your social media health and effectiveness.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Adjust No 
Adobe Experience Cloud No 
Adobe Experience Manager No 
Adobe Express No 
Adobe Marketo Engage No 
Amazon Bedrock No 
Google Analytics No 
Mailchimp No 
Oracle Cloud Infrastructure No 
Salesforce No 
Snowflake No 
Stripe No 
Tableau No 
TikTok No 
Trustpilot No 
WhatsApp No 
X (Twitter) No 
YouTube No 
Zendesk No 
Zimbra No 

Integrations

Adjust Yes 
Adobe Experience Cloud Yes 
Adobe Experience Manager Yes 
Adobe Express Yes 
Adobe Marketo Engage Yes 
Amazon Bedrock Yes 
Google Analytics Yes 
Mailchimp Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Snowflake Yes 
Stripe Yes 
Tableau Yes 
TikTok Yes 
Trustpilot Yes 
WhatsApp Yes 
X (Twitter) Yes 
YouTube Yes 
Zendesk Yes 
Zimbra Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Pricing Details

Custom
Custom, quote-based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BrandVox

Founded

2022

Country

Ukraine

Website

www.brandvox.net

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring No 

Alternatives

Alternatives

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