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Description
- Intuitive and all-encompassing dashboards that display essential metrics from social media platforms.
- Detailed audience insights, including demographics such as age, gender, geographic location, sources of engagement, and growth trends.
- In-depth analysis of hashtag effectiveness and performance.
- Examination of content characteristics, focusing on various text styles and emotional impact.
- Insights regarding optimal posting times, days, and preferred content formats for maximum engagement.
- Comparative analysis reports along with benchmarking against industry standards.
- A text analysis component that evaluates tone, emotional depth, complexity, and predicts performance scores for your written content.
- An AI-driven content planning tool that tailors strategies based on past performance and audience preferences.
- Recommendations for relevant hashtags to enhance visibility.
- A straightforward, unlimited post scheduling tool equipped with labels for better content management.
- Real-time social listening capabilities to track mentions and tags across platforms.
- Detection of sentiment, categorizing it as positive, negative, or neutral, along with identifying over thirty distinct emotions.
- Intensity detection features that assist in prioritizing responses based on potential reputational risks.
- Insights into mention trends, including coverage, dynamics, and prevalent topics.
- Timely alerts to keep you informed of significant changes and interactions within your social media landscape.
- This comprehensive toolset ensures a thorough understanding of your social media health and effectiveness.
Description
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
App Store
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
TikTok
TikTok Ads
Integrations
App Store
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
TikTok
TikTok Ads
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$79.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BrandVox
Founded
2022
Country
Ukraine
Website
www.brandvox.net
Vendor Details
Company Name
NapoleonCat
Founded
2013
Country
US and Poland
Website
napoleoncat.com
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling