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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

We explore every nook and cranny of the internet to uncover all significant references related to any individual or entity. By engaging with your customers and influential figures in your industry, you can significantly enhance your brand visibility and gain valuable insights into your target audience. Understanding your customers' primary interests allows you to develop products tailored to their specific needs and wants. BrandMentions helps you identify where to advertise your products and discover potential new customers. By staying informed about who is discussing you and the context, you gain the ability to comprehend and safeguard your reputation in a highly competitive landscape. Keep track of all conversations regarding your brand or offerings across essential platforms, whether online or on social media. Furthermore, BrandMentions ensures you remain informed about crucial developments in your industry and any news related to your business, delivering real-time notifications directly to your inbox, so you’re always a step ahead. This proactive approach not only helps in reputation management but also fosters stronger relationships with your audience.

Description

Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Axis LMS Yes 
Easyflow Yes 
Facebook No 
Integrately Yes 
Stackreaction Yes 
Trello No 
Wufoo Yes 
YouTube No 
Zapier Yes 
Zendesk No 

Integrations

Amazon Yes 
Axis LMS No 
Easyflow No 
Facebook Yes 
Integrately No 
Stackreaction No 
Trello Yes 
Wufoo No 
YouTube Yes 
Zapier No 
Zendesk Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BrandMentions

Founded

2015

Country

Romania

Website

brandmentions.com

Vendor Details

Company Name

Pivony

Founded

2020

Country

United States

Website

pivony.com

Product Features

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

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