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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline the organization of your classes and live streaming links to enable automated communications, such as texts and emails, to your customers upon signing up and prior to their classes. Introducing the All-In-One Customer Communication Hub, designed to guide, convert, retain, and delight your customer base by engaging with them at the most crucial moments. With BrandBot, you have access to tools that foster growth through enhanced customer relationships, making each outreach simpler and more personalized. Maximize the effectiveness of MINDBODY or Pike13 with over 15 ready-to-use data integrations, allowing you to categorize your contacts in more than 650 unique ways. This means that pinpointing the right customers has become incredibly convenient. BrandBot empowers you and your team to communicate with customers when it matters the most, whether it’s through an automated follow-up sequence based on specific behaviors or a timely event email scheduled for next Tuesday, ensuring that your engagement remains relevant and impactful. By leveraging these capabilities, you can not only improve customer satisfaction but also enhance overall retention rates.

Description

The AI front desk assistant you trust for outstanding customer service has been rebranded as Messenger[ai] and seamlessly integrated with Mindbody, retaining all your favorite features while presenting a fresh new design. This transition allows you and your staff to step away from the front desk, boosting bookings and sales while ensuring your clients enjoy a premium experience with your brand. You can efficiently handle missed calls, respond to inquiries, and connect with clients through their preferred method of communication, including 2-way texting. All the beloved functionalities of Bowtie remain accessible to you. As we incorporate Bowtie into the Mindbody ecosystem, you can expect several exciting enhancements to elevate your client interactions. Rest assured, your current login will still work, and a new Mindbody login option will be introduced in the coming months. All these enhancements will come at no additional cost, and your billing statement will reflect the new branding. Embrace this change and take advantage of the innovative features designed to enhance your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mariana Tek Yes 
Mindbody Yes 
Pike13 Yes 

Integrations

Mariana Tek No 
Mindbody No 
Pike13 No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BrandBot

Founded

2015

Country

United States

Website

www.brandbot.com

Vendor Details

Company Name

Mindbody Business

Country

United States

Website

www.mindbodyonline.com/business/bowtie-is-now-messenger-ai

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management Yes 
Inventory Management No 
Marketing Management Yes 
Member Portal No 
Membership Management Yes 
Payment Processing No 
Point of Sale (POS) No 

Content Marketing

Audience Targeting Yes 
Brand Management Yes 
Campaign Management Yes 
Categorization / Grouping Yes 
Conversion Tracking Yes 
Distribution Management No 
Editorial Calendar No 
Multi-Channel Publishing No 
Publish Scheduling No 
SEO Management No 
Social Media Management No 
Video Management No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot No 
Email Automation Yes 
Group Messaging Yes 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Fitness

Attendance Tracking Yes 
Billing & Invoicing No 
Check-In Manager No 
Class Management No 
Contract Management Yes 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management Yes 
Membership Management Yes 
Point of Sale (POS) No 
Reservations Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring Yes 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Pilates Studio

Attendance Tracking Yes 
Capacity Management No 
Class Scheduling No 
Marketing Management Yes 
Member Management Yes 
Online Payments Yes 
Point of Sale (POS) No 
Staff Management Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Yoga Studio

Class Scheduling No 
Facility Scheduling No 
Inventory Management No 
Member Management Yes 
Online Payments Yes 
Staff Management Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access No 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments No 
Room Booking Management Yes 

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