Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!
Description
Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
YouTube
Yes
Amazon
No
Growth Channel AI
Yes
Instagram
Yes
LinkedIn
Yes
Reddit
Yes
Slack
Yes
Spotify
Yes
Telegram
Yes
Integrations
Facebook
Yes
YouTube
Yes
Amazon
Yes
Growth Channel AI
No
Instagram
No
LinkedIn
No
Reddit
No
Slack
No
Spotify
No
Telegram
No
Pricing Details
$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Brand24
Founded
2011
Country
Poland
Website
brand24.com
Vendor Details
Company Name
Pivony
Founded
2020
Country
United States
Website
pivony.com
Product Features
Influencer Marketing
CRM
Yes
Campaign Management
Yes
Faceted Search / Filtering
Yes
Influencer Discovery
Yes
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
Yes
Media Monitoring
Alerts / Notifications
Yes
Broadcast Media Monitoring
Yes
Content Translation
No
Dashboards / Reporting
Yes
Export Results
Yes
Online News Monitoring
Yes
Podcast Monitoring
Yes
Print Media Monitoring
No
Social Media Monitoring
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
No
Social Media Monitoring
Audience Segmentation
Yes
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
Yes
Influencer Tracking
Yes
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No