Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!
Description
Enhancing customer experience and managing your brand's reputation has reached unprecedented simplicity. With your brand's presence sprawling across the internet, Feedgage consolidates and evaluates all customer feedback and reviews in one centralized location, enabling you to transform your brand into a customer favorite. By leveraging Feedgage, you can extract essential insights from online reviews, ultimately strengthening your brand's identity. The platform allows you to thoroughly investigate areas needing improvement in your services and facilitates timely corrective actions. Feedgage aggregates, displays, and interprets customer feedback in one spot, empowering you to elevate your customer experience significantly. All reviews and feedback are systematically gathered and assessed in a single interface, allowing you to observe customer insights, spot trends, and identify recurring complaints or commendations through advanced AI analysis. Furthermore, by selecting your competitors, you can uncover your unique strengths and effectively prioritize your strategies. You will also receive alerts on all your communication platforms about critical issues, ensuring you stay informed and proactive in addressing customer needs. This comprehensive approach allows you to maintain a competitive edge while fostering stronger relationships with your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Reddit
Yes
Slack
Yes
X (Twitter)
Yes
Airbnb
No
Apple Hypervisor
No
Google Cloud Platform
No
Growth Channel AI
Yes
Instagram
Yes
LinkedIn
Yes
Integrations
Facebook
Yes
Reddit
Yes
Slack
Yes
X (Twitter)
Yes
Airbnb
Yes
Apple Hypervisor
Yes
Google Cloud Platform
Yes
Growth Channel AI
No
Instagram
No
LinkedIn
No
Pricing Details
$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Brand24
Founded
2011
Country
Poland
Website
brand24.com
Vendor Details
Company Name
Feedgage
Country
United States
Website
www.feedgage.com
Product Features
Influencer Marketing
CRM
Yes
Campaign Management
Yes
Faceted Search / Filtering
Yes
Influencer Discovery
Yes
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
Yes
Media Monitoring
Alerts / Notifications
Yes
Broadcast Media Monitoring
Yes
Content Translation
No
Dashboards / Reporting
Yes
Export Results
Yes
Online News Monitoring
Yes
Podcast Monitoring
Yes
Print Media Monitoring
No
Social Media Monitoring
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
No
Social Media Monitoring
Audience Segmentation
Yes
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
Yes
Influencer Tracking
Yes
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No