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Description

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

Description

Encourage employees to forge and cultivate new social connections while fostering synergies within the ecosystem to expedite the achievement of business objectives. Leverage the social media presence of your workforce to identify, interact with, and nurture key prospects. Gain deeper insights into brand perception and the integration of big data into business strategies, which empowers managers to make more informed decisions regarding marketing and product initiatives. Track the engagement and reach of employee posts using metrics such as engagement value, earned media value, and lifetime value (LTV). Develop a centralized wiki that serves as a learning forum for a repository of the brand's marketing and sales materials, including presentations, whitepapers, and reference documents. Additionally, focus on the customer lifecycle by actively engaging with customers, potential clients, brand advocates, and target audiences through specific, personalized, and relatable brand communications, which enhances overall customer experience and loyalty. This approach not only enriches brand interactions but also strengthens the organizational culture by aligning personal and professional relationships with the brand’s objectives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Growth Channel AI Yes 
Instagram Yes 
LinkedIn Yes 
Reddit Yes 
Slack Yes 
Spotify Yes 
Telegram Yes 
TikTok Yes 
Tripadvisor Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Facebook No 
Growth Channel AI No 
Instagram No 
LinkedIn No 
Reddit No 
Slack No 
Spotify No 
Telegram No 
TikTok No 
Tripadvisor No 
X (Twitter) No 
YouTube No 

Pricing Details

$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Brand24

Founded

2011

Country

Poland

Website

brand24.com

Vendor Details

Company Name

Engagelyee

Founded

2016

Country

India

Website

engagelyee.com

Product Features

Influencer Marketing

CRM Yes 
Campaign Management Yes 
Faceted Search / Filtering Yes 
Influencer Discovery Yes 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring Yes 

Media Monitoring

Alerts / Notifications Yes 
Broadcast Media Monitoring Yes 
Content Translation No 
Dashboards / Reporting Yes 
Export Results Yes 
Online News Monitoring Yes 
Podcast Monitoring Yes 
Print Media Monitoring No 
Social Media Monitoring Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management No 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling No 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications No 
Reporting / Analytics No 
Social Sharing Gamification No 
Tiered User Permissions No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery No 
Content Management No 
Employee Advocacy No 
Gamification No 
Lead Engagement No 
Performance Metrics No 
Pre-Approved Content Library No 
Single Sign On No 
Social Media Monitoring No 

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