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Description

BrandBastion is dedicated to enhancing your ability to listen and engage effectively on social media platforms. To achieve greater sales or improve brand value, it’s crucial to grasp what your audience prioritizes and to act promptly and appropriately. They eliminate harmful remarks—ranging from spam to discrimination and brand attacks—based on your tailored brand moderation criteria. Notifications are dispatched for matters requiring immediate attention, such as spikes in negative sentiment or reports of unusual occurrences. Additionally, BrandBastion’s social media engagement analysis offers you the opportunity to evaluate your existing advertisements or organic posts to uncover harmful comments and threats, engagement possibilities, urgent issues, and actionable optimization tips. This comprehensive approach empowers you to not only understand your audience better but also to enhance your overall social media strategy effectively.

Description

ListenFirst is trusted by the world's most prominent brands as the leading social analytics solution. We offer a one-stop-shop solution for optimizing social media marketing. ListenFirst was founded in 2012. It has received multiple awards, including the 2020 SIIA CODiE Award, the 2020 Cynopsis Award for Outstanding Data Solutions, the 2020 High Performer Recognition, MarTech Breakthrough Award, and a MarTech Breakthrough Award, for Best Social Media Monitor Software. It is also one of Inc. 500’s fastest-growing companies. ListenFirst was founded in 2012. It is trusted by global brands such as AT&T and Amazon, NBCUniversal and Peloton, and is regularly featured on The Wall Street Journal. Variety, Ad Age and Forbes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Dataddo Yes 
Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Axis LMS Yes 
Dataddo No 
Facebook No 
Facebook Messenger No 
Instagram No 
X (Twitter) No 
YouTube No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BrandBastion

Founded

2013

Country

Finland

Website

www.brandbastion.com

Vendor Details

Company Name

ListenFirst

Founded

2012

Country

United States

Website

www.listenfirstmedia.com

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement No 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

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