Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BrainCart Ecommerce is a versatile platform designed to accommodate a wide range of products. Developed by Brain & Bytes, it offers extensive customization possibilities to enhance functionality based on the specific requirements of both sellers and buyers. The platform features a fully responsive ecommerce interface that is accessible from smartphones, incorporating both administrative controls and payment processing capabilities. Users can manage Categories, Articles, and User accounts seamlessly. Each product listed includes essential details such as Name, Description, Photo (with zoom feature), Quantity, Supplier, Manufacturer, and Price. Additionally, articles can be shared easily on social media platforms like Facebook and Twitter. User registration is facilitated through an email activation process, ensuring security and authenticity. The shopping cart allows users to modify quantities or remove items as needed. Payments can be processed through PayPal or via bank transfer, and every transaction is tracked both by the site administrator and within the user's purchase history. Customers receive a summary email for each order, keeping them informed about their purchases. Furthermore, the administration has the ability to monitor and manage the order status effectively.
Description
ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon
No
Cincom CPQ
Yes
Etsy
No
Instagram
No
Shopify
No
eBay
No
Integrations
Amazon
Yes
Cincom CPQ
No
Etsy
Yes
Instagram
Yes
Shopify
Yes
eBay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Brain & Bytes
Country
Italy
Website
www.brainandbytes.com
Vendor Details
Company Name
ReplyDesk
Founded
2020
Country
Israel
Website
replydesk.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No