Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Brady Technologies, we are at the forefront of the energy transition, helping market participants navigate new challenges and opportunities with confidence. Our advanced software solutions bring clarity to complex problems and processes, enabling customers to enhance their trading and operations and meet tomorrow’s energy needs.
Our software solutions support critical decision-making and help these regional and global leaders optimise their trading, power operations, and manage complex risks. Our technology facilitates increased automation and efficiency in the face of changing market dynamics including decentralisation, decarbonisation, diversity of generation assets, volatility and evolving regulation.
We are proud of the spirit of partnership we have with our customers, many of whom have been with us for a decade or more. Furthermore, we are committed to our values of collaboration, innovation and delivery, to ensure we continue to meet their and the energy market’s needs in the future.
Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudHub
No
Salesforce
No
Salesforce Data 360
No
Slack
No
Tableau
No
Xemelgo
Yes
Integrations
CloudHub
Yes
Salesforce
Yes
Salesforce Data 360
Yes
Slack
Yes
Tableau
Yes
Xemelgo
No
Pricing Details
Prices available upon request.
Free Trial
No
Free Version
No
Pricing Details
$275 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Brady Technologies
Founded
1985
Country
United Kingdom
Website
www.bradytechnologies.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Product Features
Commodity Trading and Risk Management (CTRM)
Accounting Management
Yes
Blockchain Technology
No
Commodity Trading
Yes
Contract Management
Yes
Document Management
Yes
Financial Management
Yes
Logistics Management
Yes
Reporting/Analytics
Yes
Risk Management
Yes
Third Party Integration
Yes
Energy Trading and Risk Management (ETRM)
Accounting Management
Yes
Asset Analysis
Yes
Blockchain Technology
No
Contract Management
Yes
Document Management
No
Energy Trading
Yes
Financial Management
Yes
Product Scheduling
Yes
Reporting/Analytics
Yes
Risk Management
Yes
Third Party Integration
Yes
Trade Validation
Yes