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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BoxLang is a contemporary scripting language that is loosely and dynamically typed, tailored for the Java Virtual Machine (JVM), and it encompasses both Object-Oriented (OO) and Functional Programming (FP) paradigms. This language is versatile enough to be utilized across various platforms and operating systems, including web servers, Java application servers, AWS Lambda, and WebAssembly, among others. By integrating numerous features from an array of programming languages, BoxLang offers developers a syntax that is not only modern but also fluent and expressive. Its design emphasizes modularity and dynamism, fully leveraging the advanced capabilities of the JVM. As a dynamically typed language, BoxLang eliminates the necessity for explicit type declarations and is equipped with type inference, auto-casting, and the ability to promote types as needed. Additionally, BoxLang's runtime adaptability allows for the addition, removal, or modification of methods and properties on-the-fly, making it a flexible choice for developers. This unique combination of features positions BoxLang as a compelling option for those seeking a robust and innovative programming tool.

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Lambda Yes 
Apache Derby Yes 
ColdFusion Builder Yes 
Docker Yes 
Flip No 
Go Yes 
HyperSQL DataBase Yes 
Intercom No 
Microsoft 365 Yes 
Microsoft Azure Yes 
MySQL Yes 
Oracle Database Yes 
PHP Yes 
PostgreSQL Yes 
Ruby Yes 
Salesforce No 
WebAssembly Yes 
XML Yes 
YAML Yes 
Zendesk No 

Integrations

AWS Lambda No 
Apache Derby No 
ColdFusion Builder No 
Docker No 
Flip Yes 
Go No 
HyperSQL DataBase No 
Intercom Yes 
Microsoft 365 No 
Microsoft Azure No 
MySQL No 
Oracle Database No 
PHP No 
PostgreSQL No 
Ruby No 
Salesforce Yes 
WebAssembly No 
XML No 
YAML No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BoxLang

Country

United States

Website

boxlang.io

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Product Features

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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