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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Innovative and technologically advanced self-service check-in kiosks are designed to enhance guest experiences at your hotel property. The name "Sezam" draws inspiration from the phrase "open sesame," symbolizing the unlocking of new possibilities. Sezam24 serves as a guest management platform that enables hotels to optimize efficiency and reduce expenses while increasing productivity. With the Sezam24 kiosks, there are no initial capital investments or prolonged procurement processes, as you only pay for the devices utilized, and our adaptable pricing options provide considerable savings. Moreover, the platform allows for a seamless transition to the latest technologies as they become available, ensuring that your hotel remains relevant and fully optimized for evolving demands. Once our system is in place, hoteliers no longer need to operate their Property Management System (PMS) manually, as it automates bookings, processes online payments, assigns rooms based on type, and allows guests to register and check themselves in. Additionally, cleaning reports are automatically generated and dispatched to the housekeeping team, streamlining operations even further. This comprehensive solution significantly enhances the overall efficiency and guest satisfaction at your property.
API Access
Has API
No
API Access
Has API
No
Integrations
1Check
Yes
Booker
Yes
FLEXIPASS
Yes
HiJiffy
Yes
Lightspeed Restaurant
Yes
Mews
Yes
Misterbooking PMS
Yes
OPERA Cloud PMS
Yes
Planet PMS
Yes
Stripe
Yes
Integrations
1Check
No
Booker
No
FLEXIPASS
No
HiJiffy
No
Lightspeed Restaurant
No
Mews
No
Misterbooking PMS
No
OPERA Cloud PMS
No
Planet PMS
No
Stripe
No
Pricing Details
€4.5 / room / month
Monthly or annual subscription
Free Trial
No
Free Version
No
Pricing Details
€89 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
Sezam24
Country
Czech Republic
Website
sezam24.com
Product Features
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
