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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Elevate the experience for your guests while optimizing hotel operations through tailored communication that aligns with their preferred styles. Introducing the SABA Chatbot, an all-encompassing communication platform designed specifically for the hospitality industry. This advanced hotel chatbot leverages artificial intelligence and machine learning to enhance the guest journey by effectively answering inquiries, taking requests, making suggestions, and assisting in the booking of various hotel services. With its sophisticated natural language processing capabilities, SABA can grasp the intent behind guest messages and provide immediate, on-brand responses. It is adept at interpreting the nuances of guest queries and gauging sentiment, ensuring an exceptional user experience every time. By promptly addressing all questions and service requests, it maximizes both engagement and the quality of service provided. Additionally, it alleviates the concerns of guests staying in a property where language barriers may exist, fostering a more inclusive environment for all. Ultimately, the SABA Chatbot is an essential tool for modern hotels looking to enhance guest satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
1Check
Yes
Booker
Yes
FLEXIPASS
Yes
Facebook Messenger
No
HiJiffy
Yes
Knowcross
No
LINE
No
Lightspeed Restaurant
Yes
Mews
Yes
Misterbooking PMS
Yes
Integrations
1Check
No
Booker
No
FLEXIPASS
No
Facebook Messenger
Yes
HiJiffy
No
Knowcross
Yes
LINE
Yes
Lightspeed Restaurant
No
Mews
No
Misterbooking PMS
No
Pricing Details
€4.5 / room / month
Monthly or annual subscription
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
sabahospitality.com/chatbot-hub/