Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Description

IRIS provides hotels with the tools to connect with their guests in a personalized manner. Through the IRIS Guest platform, hotels can consolidate various features and integrations into a single, user-friendly solution that caters to guests. All that guests need is a smart device and internet access to enjoy a wide range of services. By integrating IRIS Guest Web into an existing hotel application, hotels can utilize all available features and functions with minimal development effort. This setup is particularly advantageous for hotel chains, as it enables guests to explore multiple properties through one application. To facilitate mobile check-in and mobile key functionalities, the use of IRIS Guest Mobile is essential. Each device is assigned to a specific room, ensuring that when guests check in, their device automatically adjusts to their preferred language, offering a warm welcome upon arrival. The IRIS Guest products are designed on the robust IRIS Guest API, which is also accessible to partners and customers to create tailored guest experiences. Additionally, you can take advantage of our APIs to develop your own unique solutions that further enhance the guest experience. Such flexibility allows for innovation and customization in service delivery, meeting various guest needs effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
1Check Yes 
Agilysys Lodging Management System No 
Apple Pay No 
Booker Yes 
FLEXIPASS Yes 
FreedomPay No 
Google Pay No 
HiJiffy Yes 
Infor CRM No 
Knowcross No 
Lightspeed Restaurant Yes 
Lightspeed Retail No 
Mews Yes 
Misterbooking PMS Yes 
OPERA Cloud PMS Yes 
Oracle Cloud Infrastructure No 
Oracle Hospitality Reporting and Analytics No 
Planet PMS Yes 
apaleo Yes 

Integrations

Stripe Yes 
1Check No 
Agilysys Lodging Management System Yes 
Apple Pay Yes 
Booker No 
FLEXIPASS No 
FreedomPay Yes 
Google Pay Yes 
HiJiffy No 
Infor CRM Yes 
Knowcross Yes 
Lightspeed Restaurant No 
Lightspeed Retail Yes 
Mews No 
Misterbooking PMS No 
OPERA Cloud PMS No 
Oracle Cloud Infrastructure Yes 
Oracle Hospitality Reporting and Analytics Yes 
Planet PMS No 
apaleo No 

Pricing Details

€4.5 / room / month
Monthly or annual subscription
Free Trial No 
Free Version No 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bowo

Founded

2017

Country

France

Website

www.bowo.fr

Vendor Details

Company Name

IRIS

Founded

2006

Country

United Kingdom

Website

www.iris.net/guest-apps

Product Features

Alternatives

Alternatives

INTELITY Reviews

INTELITY

Intelity