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Description
Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations.
With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey.
🛠 Key features :
- Personalized guest journey, from pre-stay to post-stay
- Mobile-first Guest App, no download required
- Online check-in, digital keys, room service, spa bookings, chat & more
- CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp)
- Targeted upsell tools to boost revenue
- Real-time request & task management for staff
- Unified inbox for all guest communications
- Modular setup to match each hotel’s needs
- Easy-to-use interface for hotel teams
- Actionable data & guest behavior insights
- Integrates with leading PMS and hotel tech tools
- Fully branded experience reflecting your hotel’s identity
Bowo is approved by more than 600 hotels in 27 countries.
Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024.
==> Contact us for a personalized demo.
Description
Hotel tablets serve as multifunctional interactive devices within guest rooms, enabling visitors to connect with hotel services, make purchases, order food, report issues, and manage their room settings. By integrating various devices such as phones, TV remotes, clocks, and smart controls into a single unit, these tablets enhance the overall in-room experience with additional engaging features. Transform each guest room into an inviting space for exploration, providing curated city guides that empower guests to navigate their surroundings with ease. With real-time communication options, guests can find themselves well-informed upon entering their accommodations. Additionally, these devices can facilitate event communications through in-room broadcasts, transforming guest spaces into vibrant hubs of information. The cost-saving feature that allows guests to decline housekeeping services or choose preferred cleaning times adds convenience to their stay. Furthermore, properties can effortlessly showcase upcoming events, promotions, and amenities directly to guests, ensuring they have all the information they need at their fingertips. This innovative approach not only elevates guest satisfaction but also fosters a deeper connection between guests and the hotel experience.
API Access
Has API
No
API Access
Has API
No
Integrations
1Check
Yes
Booker
Yes
FLEXIPASS
Yes
HiJiffy
Yes
Lightspeed Restaurant
Yes
Mews
Yes
Misterbooking PMS
Yes
OPERA Cloud PMS
Yes
Planet PMS
Yes
Stripe
Yes
Integrations
1Check
No
Booker
No
FLEXIPASS
No
HiJiffy
No
Lightspeed Restaurant
No
Mews
No
Misterbooking PMS
No
OPERA Cloud PMS
No
Planet PMS
No
Stripe
No
Pricing Details
€4.5 / room / month
Monthly or annual subscription
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bowo
Founded
2017
Country
France
Website
www.bowo.fr
Vendor Details
Company Name
The Hotel Communication Network
Founded
2008
Country
Canada
Website
hcn-inc.com
