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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.

Description

Mercante is an innovative, intuitive B2B service powered by conversational AI, specifically designed to tackle the significant challenges of contemporary businesses. Our platform enables organizations to enhance customer support interactions, increase conversion rates in email marketing efforts, and streamline their operational processes. With Mercante, you can provide immediate answers to product inquiries, effectively turning prospects into loyal customers. The service includes a sophisticated real-time chatbot, which aids in transforming website visitors into leads and paying clients by reducing their cognitive load. Additionally, Mercante allows you to manage your email marketing campaigns and analyze crucial statistical data through its comprehensive dashboard. This solution elevates customer support by offering instant assistance around the clock, ensuring users receive help whenever they need it. By delivering real-time analytics, Mercante empowers businesses to make well-informed decisions, fine-tune their strategies, and consistently improve the overall customer experience. Ultimately, Mercante represents a significant advancement in how companies interact with their clients and manage their resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Facebook Messenger Yes 
WhatsApp Yes 

Integrations

Facebook No 
Facebook Messenger No 
WhatsApp No 

Pricing Details

$50 - $99 / hr
Free Trial No 
Free Version Yes 

Pricing Details

$0.22 per message
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BotsCrew

Founded

2016

Country

United Kingdom

Website

botscrew.com

Vendor Details

Company Name

Mercante

Country

United Kingdom

Website

mercante.ai/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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