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Average Ratings 4 Ratings

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support

Description

Using Botmother platform everyone can create own bots without coding. Bots run on Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Popular purposes of using chatbots: - automation; - marketing and sales; - customer conversation and mailing; - customer support; - games and entertainment; - testing hypotheses and launch startups; - and more.

Description

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
Aircall No 
Freshservice No 
HelpShelf No 
Kaleyra No 
Morphic No 
OBI Engage No 
P2 for WordPress No 
Paperflite No 
Potion No 
Rambox No 
Salesforce No 
Shopify Inbox No 
StoryXpress No 
Superseek No 
Unremot No 
Workato No 
Zapier Yes 

Integrations

Facebook Yes 
Instagram Yes 
WhatsApp Yes 
Aircall Yes 
Freshservice Yes 
HelpShelf Yes 
Kaleyra Yes 
Morphic Yes 
OBI Engage Yes 
P2 for WordPress Yes 
Paperflite Yes 
Potion Yes 
Rambox Yes 
Salesforce Yes 
Shopify Inbox Yes 
StoryXpress Yes 
Superseek Yes 
Unremot Yes 
Workato Yes 
Zapier No 

Pricing Details

$27 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$15.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Botmother Inc

Founded

2016

Country

USA

Website

botmother.com

Vendor Details

Company Name

Freshworks

Founded

2011

Country

United States

Website

www.freshworks.com/live-chat-software/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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