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Description
Botmind is a software-as-a-service platform designed to enhance customer experience by automating responses to common inquiries using a blend of artificial intelligence and human support within the same communication channel. By facilitating order tracking and appointment scheduling, Botmind strengthens customer relationships and seamlessly integrates with existing tools such as Zendesk, Front, and Intercom. This innovative solution aims to optimize your return on investment in several ways: by boosting customer satisfaction through quicker and more accurate responses, enhancing employee experience by alleviating their workload from trivial issues, and significantly lowering customer support costs by 50% to 90%.
Among the many benefits offered by Botmind are a library of 90 pre-recorded responses, the ability to provide answers to customers in under one second, and the impressive reduction of support costs by up to 90%. Overall, Botmind stands out as a valuable tool for companies looking to improve efficiency and satisfaction across both customer and employee experiences.
Description
Phrasetech offers a comprehensive solution for automating the creation, management, and enhancement of text. Transform your extensive content strategy into reality and tap into your complete audience reach. Elevate the user experience with high-caliber, insightful texts that provide genuine value to your customers. Encourage your customers to take action through data-driven, engaging content. Efficiently handle large volumes of text while ensuring alignment with your company’s specific tone, vocabulary, and standards. Highlight your entire product range with distinctive content tailored for each item. Ensure a consistent quality level throughout your entire content library. Effortlessly produce online content for your entire website, significantly reducing costs. Keep your site updated and dynamic with automatic content refreshes. Generate informative texts that are tailored to the contextual nuances of your industry, leading to a more personalized experience. This approach not only enhances customer engagement but also solidifies your brand's presence in the digital landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
Integrations
Freshchat
Intercom
Magento
PrestaShop
RingCentral RingCX
Shopify
Slack
Zendesk Chat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Botmind
Founded
2018
Country
France
Website
www.botmind.io/en/
Vendor Details
Company Name
Phrasetech
Founded
2013
Country
Israel
Website
phrasetech.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Generation
Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content
Product Features
Natural Language Generation
Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content