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ease
features
design
support

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Description

Unlock your marketing capabilities and establish a seamless connection with your audience via WhatsApp. Enhance the valuable insights necessary for strategic growth and scaling. With Botbiz's intuitive drag-and-drop flow builder, you can visually design a chatbot that provides a comprehensive overview of its operations, fostering a more engaging user experience. Accelerate your business expansion using Botbiz’s broadcasting functionality, which allows you to effectively reach targeted groups with messages, reminders, and follow-ups to maximize user interaction and re-engagement. Moreover, Botbiz integrates centralized live chat support for both Telegram and WhatsApp, making it efficient and user-friendly, while also ensuring excellent customer service. You can easily craft professional, impactful template messages that feature customizable buttons and calls to action for your WhatsApp chatbot, enhancing conversions and streamlining communication. Engage users by posing single or multiple questions, with the flexibility to store their responses as variables in custom fields for effective subscriber segmentation, allowing you to better tailor your marketing efforts. This comprehensive approach not only facilitates user interaction but also enriches the overall customer experience.

Description

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
WhatsApp
WooCommerce
Acquia Campaign Studio
ActiveCampaign
Amazon SES
Clickatell
Dialogflow
Google Business Profile
Google Forms
HubSpot CRM
HubSpot Customer Platform
LiveChat
Mailchimp
Mailgun
Plivo
Spryker
Twilio
Zapier
Zoom

Integrations

Shopify
WhatsApp
WooCommerce
Acquia Campaign Studio
ActiveCampaign
Amazon SES
Clickatell
Dialogflow
Google Business Profile
Google Forms
HubSpot CRM
HubSpot Customer Platform
LiveChat
Mailchimp
Mailgun
Plivo
Spryker
Twilio
Zapier
Zoom

Pricing Details

$5 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Botbiz

Country

United States

Website

botbiz.app/

Vendor Details

Company Name

Charles

Founded

2019

Country

Germany

Website

www.hello-charles.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Alternatives

Alternatives

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