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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

You can now effortlessly build a fully operational chatbot without the need for any coding skills. Utilizing our user-friendly website chatbot builder, you merely need to design a flow for your chatbot through a simple drag-and-drop interface while inputting your bot’s responses. Intelligent bots and routing rules allow your teams to excel in their roles while ensuring that visitors to your website receive an optimal experience. BotSpice, an NLP-driven chatbot, leverages AI to comprehend common customer inquiries and provides responses based on your resource library. Just initiate it through our AI chatbot, and you'll be ready to go! Enhance global support around the clock for your team by automating responses in 32 different languages. Your team can rest assured that our bots will initiate conversations, direct qualified leads, and gather customer information, even when they are offline. This innovative approach not only saves time but also significantly enhances customer satisfaction.

Description

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Gmail
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Slack
Squarespace
Telegram
WhatsApp
Wix
WordPress
X (Twitter)

Integrations

Facebook Messenger
Gmail
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Slack
Squarespace
Telegram
WhatsApp
Wix
WordPress
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Botspice

Founded

2020

Country

Singapore

Website

www.botspice.com/use-case/chatbot

Vendor Details

Company Name

Watermelon

Founded

2015

Country

Netherlands

Website

watermelon.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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Alternatives

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