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Average Ratings 9 Ratings

Total
ease
features
design
support

Average Ratings 44 Ratings

Total
ease
features
design
support

Description

Elecard Boro is a professional software solution designed to monitor video stream health and track QoS/QoE parameters across distributed networks. By providing centralized access to statistics and automated reporting, Boro enables telecom professioals to build a powerful monitoring ecosystem from scratch or easily scale existing infrastructure to ensure flawless broadcast quality. How it works: Boro utilizes distributed software probes to monitor UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams. By aggregating multi-point measurements on a centralized server, operators can instantly isolate quality degradation across the entire delivery chain. The platform provides network-wide visibility and real-time alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Deployment & Scalability: Launch a monitoring probe in just 30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware. • Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact viewers. • Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting. • Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI. • Operational Efficiency: Reduce the workload on QA and network engineers through automated regular reporting, advanced visualization dashboards, and smart threshold tuning that eliminates false alarms.

Description

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Zabbix Yes 
API Fortress No 
Astro by Astronomer No 
Complyance No 
CyCognito No 
Cypago No 
Cyral No 
Loadster No 
Meltano No 
Motileo No 
Netreo No 
Opsview No 
Phoenix Incidents No 
Resmo No 
StatHat No 
Tackle Cloud GTM Platform No 
Vivantio No 
Xitoring No 
miniOrange No 

Integrations

Slack Yes 
Zabbix Yes 
API Fortress Yes 
Astro by Astronomer Yes 
Complyance Yes 
CyCognito Yes 
Cypago Yes 
Cyral Yes 
Loadster Yes 
Meltano Yes 
Motileo Yes 
Netreo Yes 
Opsview Yes 
Phoenix Incidents Yes 
Resmo Yes 
StatHat Yes 
Tackle Cloud GTM Platform Yes 
Vivantio Yes 
Xitoring Yes 
miniOrange Yes 

Pricing Details

License types:

1. Boro Service – A cloud-based subscription license. Monthly billing, with statistics stored on the Elecard cloud server.

2. Boro Solution: An on-premise deployment. Permanent license allowing customers to install the Boro server within their own infrastructure.

The price depends on the total number of monitored connections.

Both options require at least 25 connections to start.

Demo versions:

1. Online Demo: Instantly explore the platform in view-only mode via an online demonstration project directly from the Elecard website.

2. Trial Version: Request an evaluation copy to deploy and test the full functionality within your own local infrastructure.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Elecard

Founded

1988

Country

United States

Website

www.elecard.com/products/quality-control/boro-service

Vendor Details

Company Name

PagerDuty

Founded

2006

Country

United States

Website

www.pagerduty.com

Product Features

IPTV Monitoring

Elecard Boro is a comprehensive IPTV monitoring solution that leverages software to guarantee superior live television distribution for IPTV and OTT service providers. Utilizing a flexible client-server architecture, Boro positions probe instances throughout multicast IP networks and OTT edge locations to consistently monitor hundreds of SPTS and MPTS channels in real time. The system meticulously tracks essential IPTV performance indicators, such as Transport Stream syntax compliance, ETSI TR 101 290 priority levels, SCTE-35 ad insertion markers, and the integrity of HLS/MPEG-DASH manifests. With its centralized web interface, live bitrate visualizations, and multi-user access capabilities, Boro empowers IPTV engineers with complete oversight of both headends and delivery pathways. Automated notifications alert NOC teams immediately in the event of signal loss, PID issues, or stream interruptions, thereby enhancing service reliability, optimizing subscriber quality of experience (QoE), and ensuring smooth integration into automated processes through API support.

Network Monitoring

Elecard Boro is an advanced client-server software solution designed for real-time monitoring of networks within distributed media delivery systems. It empowers broadcast engineers, operators, and network operations centers (NOCs) by providing constant oversight of complex, multi-segment networks that encompass edge nodes, headends, and cloud infrastructures. By utilizing lightweight software probes strategically placed at local and remote locations, Boro captures real-time stream metrics, evaluates network performance, and swiftly identifies issues such as signal drops, packet loss, and transmission irregularities. The system features automated notifications, a user-friendly web interface, and comprehensive analytical dashboards, enabling engineers to streamline network diagnostics and minimize downtime. With compatibility for major transport protocols (including SRT, UDP, RTP, HLS, and DASH) and adaptable API integration into current management workflows, Elecard Boro guarantees dependable end-to-end monitoring of network health for IPTV, OTT, and digital TV systems, regardless of scale.

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Elecard Boro is a sophisticated software platform engineered for efficient root-cause analysis and immediate troubleshooting within video transport networks. This tool is specifically crafted to enhance incident response in intricate broadcast and over-the-top (OTT) settings by utilizing distributed software probes that continuously monitor live streams for issues such as packet loss, jitter, buffer underflows, and protocol discrepancies. In the event of stream degradation or outages, Boro accurately identifies the problematic network segment, thereby reducing the mean time to repair (MTTR). Its extensive error logging features, EBU R 128 loudness measurements, timestamp gap indicators, and frame thumbnail histories provide thorough visual documentation for swift diagnostics. Compatible with protocols including SRT, UDP, RTP, HLS, and MPEG-DASH, Boro automates failure alerts through webhooks, email notifications, and SNMP traps. Elecard Boro equips Network Operations Centers (NOC) and engineering teams with the tools needed to diagnose transport issues, confirm redundancy failovers, and ensure seamless content delivery.

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management No 
Configuration Management No 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting No 
Network Analysis Yes 
Network Monitoring Yes 

QoE/QoS Monitoring

Elecard Boro is a sophisticated software solution crafted for concurrent monitoring of Quality of Service (QoS) and Quality of Experience (QoE) within over-the-top (OTT) and digital TV environments. By analyzing both the parameters of video transmission and the quality as experienced by users, Boro empowers video service providers to ensure seamless streaming and adhere to superior quality benchmarks. The platform assesses critical QoS indicators, including bitrates, TR 101 290 error counts, packet loss, and stream integrity, while also evaluating QoE aspects such as silence, freezing, black frames, and compliance with audio loudness standards (EBU R 128 / ATSC A/85). With the ability to create tailored testing profiles, interactive analytical dashboards, and automated notification systems, technical teams can identify visual quality issues before they affect the audience. Available for deployment either on-site or within private cloud infrastructures, Elecard Boro offers practical insights, automated reporting options (PDF/CSV/JSON), and comprehensive API capabilities for thorough quality management.

Product Features

DevOps

Approval Workflow Yes 
Dashboard Yes 
KPIs Yes 
Policy Management Yes 
Portfolio Management Yes 
Prioritization Yes 
Release Management Yes 
Timeline Management Yes 
Troubleshooting Reports Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal No 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation Yes 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

SaaS Management

License Management Yes 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management Yes 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring No 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting No 

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