Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Boostlingo stands out as the leading platform for interpreting technology in the language services and video communication sectors today. Designed with the needs of language service providers and support organizations in mind, the Boostlingo platform helps to significantly lower the costs linked to managing and administering interpretation services, while simultaneously enhancing operational efficiencies for multilingual offerings. This innovative solution not only boosts gross margins for interpretation businesses but also allows them to scale effectively to meet diverse language demands and unique business requirements. By utilizing Boostlingo for Over the Phone Interpretation services, organizations can achieve remarkable cost savings in their operational expenses. Furthermore, the platform delivers an exceptional high-fidelity OPI experience compatible with a wide range of telephonic devices, ensuring seamless communication across various channels. Ultimately, Boostlingo empowers clients to navigate the complexities of interpretation with ease and confidence.
Description
Our software-as-a-service platform, designed for enterprise-level Customer Support teams, is hosted in the cloud and is known as the Agent Success Platform, which empowers agents to assist customers across various languages and channels. The intuitive and user-friendly design of ChatLingual means that agents can focus more on delivering outstanding customer experiences rather than getting bogged down by complex software navigation. With ChatLingual, support agents can effortlessly communicate with customers in any language, instantly translating queries and responses. For instance, an English-speaking agent situated in one location can efficiently provide support to customers speaking Russian, Arabic, Portuguese, and over 100 other languages—all thanks to ChatLingual's seamless translation capabilities. Furthermore, ChatLingual’s adaptable architecture allows for easy integration with your current systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. The integration process for ChatLingual is typically completed within hours or days, a remarkable improvement compared to the weeks or months often needed for traditional enterprise platforms, thus ensuring a swift and efficient transition for teams. Additionally, this rapid deployment ensures that your customer support operations can start utilizing the platform's full potential without unnecessary delays.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Microsoft Dynamics 365
No
Oracle CRM On Demand
No
Salesforce
No
ServiceNow
No
Tableau
No
Integrations
Genesys Cloud CX
Yes
Microsoft Dynamics 365
Yes
Oracle CRM On Demand
Yes
Salesforce
Yes
ServiceNow
Yes
Tableau
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Boostlingo
Founded
2016
Country
United States
Website
www.boostlingo.com
Vendor Details
Company Name
ChatLingual
Founded
2013
Country
United States
Website
www.chatlingual.com
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
Yes
For Websites
Yes
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
Yes
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
Yes
Translator Database
No
Version Control
No
Workflow Management
Yes
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No