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Average Ratings 0 Ratings

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features
design
support

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Description

By embracing complete automation, you can ensure that each interaction with your guests is more human, personalized, and of consistently high quality. Through the WhatsApp Business API Messenger, you can oversee every aspect of your guest relationships, allowing you to reach new markets and broaden your business horizons. The potential for growth and innovation is boundless. We stand at the brink of a new era in travel, where guests, equipped with elevated expectations, will demand experiences customized just for them. For hotels to thrive, they must provide flawless experiences tailored to each guest's journey before, during, and after their stay. Utilizing BookingWhizz technology, this solution integrates various systems, channels, and teams to enhance booking inspiration. Coupled with intelligent, personalized rewards systems and loyalty programs, you can craft memorable experiences that truly resonate with guests. Additionally, by collecting and analyzing feedback and previous guest interactions, you can foster loyalty and encourage repeat visits, ensuring that guests feel valued and appreciated. In this way, the hospitality industry can adapt to the evolving needs of travelers, paving the way for sustained success.

Description

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cenium No 
Clarity Hotel Manager No 
Frontdesk Anywhere No 
Google Ads No 
GuestRevu No 
Hotello No 
IQware No 
Mews No 
MyHMS No 
Oracle Cloud Infrastructure No 
RMS Cloud No 
ResortSuite PMS No 
ResortSuite SALES & CATERING No 
SendGrid No 
SkyTouch Hotel OS No 
Symantec SiteMinder No 
WhatsApp Yes 
Windsurfer CRS No 
roommaster No 

Integrations

Cenium Yes 
Clarity Hotel Manager Yes 
Frontdesk Anywhere Yes 
Google Ads Yes 
GuestRevu Yes 
Hotello Yes 
IQware Yes 
Mews Yes 
MyHMS Yes 
Oracle Cloud Infrastructure Yes 
RMS Cloud Yes 
ResortSuite PMS Yes 
ResortSuite SALES & CATERING Yes 
SendGrid Yes 
SkyTouch Hotel OS Yes 
Symantec SiteMinder Yes 
WhatsApp No 
Windsurfer CRS Yes 
roommaster Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BookingWhizz

Founded

2009

Country

United Kingdom

Website

bookingwhizz.com/hotel-growth-solutions/crm-loyalty-system/

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

www.cendyn.com/loyalty/

Product Features

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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