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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We handle every aspect of your business from inception to completion. Our goal is to ensure your customers enjoy an exceptional experience while simplifying your workload. In mere moments, anyone can initiate a service and challenge established multi-million dollar companies. Whether you're looking to attract more clients, provide pricing, check availability, issue confirmations, send reminders, collect feedback, acquire reviews, charge customers, or process payments, BookingKoala is here to assist. You can quickly set up your store or opt for our default settings tailored for new startups, launching in under 60 seconds. Additionally, our marketing tools are designed to help you expand your customer base. With mobile access, you can manage your business from anywhere around the globe. Choose our complimentary theme or seamlessly integrate your existing website to enhance your online presence. By utilizing our platform, you can focus on growth while we take care of the intricacies.

Description

Does your organization utilize a call center, maintain a website, or offer email, text, or chat client options to gather customer feedback on their reasons for reaching out? Our aim is to gain a deep understanding of YOUR business, including its specific needs and challenges, allowing you to concentrate on providing products and services that truly meet the expectations of YOUR customers. If you eventually find yourself in need of an advanced SRM software solution, we will be there to assist you. Unlike many larger competitors, we will not push a software solution that doesn’t align with your requirements or promote a 'plug and play' or 'one size fits all' approach, as we recognize that such options are unrealistic. We will collaborate with you to pinpoint and implement the solution that is ideally suited to your business model, ensuring the right level of automation is achieved—nothing more, nothing less. Our dedication is to provide tailored support that empowers you to thrive in your industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Gmail Yes 
Google Calendar Yes 
Mailchimp Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
RealWork Yes 
Stripe Yes 
Zapier Yes 

Integrations

ActiveCampaign No 
Gmail No 
Google Calendar No 
Mailchimp No 
QuickBooks Online No 
QuickBooks Online Advanced No 
RealWork No 
Stripe No 
Zapier No 

Pricing Details

$27 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BookingKoala

Founded

2017

Country

United States

Website

www.bookingkoala.com

Vendor Details

Company Name

CSDP

Founded

2007

Country

United States

Website

www.csdpcorp.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling No 
Mobile Access Yes 
Multi-Location No 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management Yes 

Cleaning Services

Billing & Invoicing No 
Client Management No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Payroll Management No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Service History Tracking No 
Work Order Management No 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Pet Grooming

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Client Management No 
Commission Management No 
Inventory Management No 
Mobile Grooming No 
Point of Sale (POS) No 
Recurring Appointments No 
Services List No 
Staff Management No 

Pet Sitting

Billing & Invoicing No 
Client Management No 
Credit Card Processing No 
Customer Portal No 
GPS Check-in / Check-Out No 
Key Management No 
Recurring Appointments No 
Scheduling No 
Staff Management No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling No 
Calendar Management No 
Class Scheduling No 
Employee Scheduling No 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location No 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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