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Description
Effortless check-in and check-out processes are facilitated through an interactive Tape Chart, allowing for effective management of bookings alongside flexible folio control and the ability to send automated, customized letters. A comprehensive suite of back-office reports is available, covering aspects such as Occupancy, Bookings, Revenue, and Batch data, among others. With MyCard©, which is PCI Compliant and features the latest EMV Payment Gateway and POS hardware, automatic authorizations are seamlessly handled. Payment options include Swipe, Tap, or Dip, which can be utilized through both ethernet and wireless devices. For complete property automation, the system can be employed unattended in a Kiosk setting. Additionally, you can design a personalized Booking Engine by leveraging industry-specific APIs. Our Concierge & Request System, augmented with APIs and Webhooks, enhances communication between staff and guests from pre-arrival to their in-house experience. The platform ensures seamless, two-way integration with all GDS and major OTAs, accommodating multiple rates, availability, and bookings, thereby enhancing operational efficiency significantly. This comprehensive system empowers your property to operate creatively and efficiently, adapting to the unique needs of your guests.
Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Booking.com
Canary Digital Tipping
Expedia
xcelerates
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
€99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BookingCenter
Founded
1993
Country
United States
Website
www.bookingcenter.com
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus