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Description
Effortless check-in and check-out processes are facilitated through an interactive Tape Chart, allowing for effective management of bookings alongside flexible folio control and the ability to send automated, customized letters. A comprehensive suite of back-office reports is available, covering aspects such as Occupancy, Bookings, Revenue, and Batch data, among others. With MyCard©, which is PCI Compliant and features the latest EMV Payment Gateway and POS hardware, automatic authorizations are seamlessly handled. Payment options include Swipe, Tap, or Dip, which can be utilized through both ethernet and wireless devices. For complete property automation, the system can be employed unattended in a Kiosk setting. Additionally, you can design a personalized Booking Engine by leveraging industry-specific APIs. Our Concierge & Request System, augmented with APIs and Webhooks, enhances communication between staff and guests from pre-arrival to their in-house experience. The platform ensures seamless, two-way integration with all GDS and major OTAs, accommodating multiple rates, availability, and bookings, thereby enhancing operational efficiency significantly. This comprehensive system empowers your property to operate creatively and efficiently, adapting to the unique needs of your guests.
Description
The GuestAssist App serves as an invaluable tool, functioning like an additional team member without incurring extra expenses. It enables guests to easily access all necessary information prior to and during their visit, significantly decreasing the volume of phone inquiries you might receive. Users can check their account balances and conveniently make immediate credit card payments online. It also provides directions to navigate around your property and access essential details regarding the amenities as well as local services available. Guests can stay informed about weather conditions to effectively plan their activities. Additionally, they can obtain Wi-Fi login information without needing to approach the reception desk. The app allows for the purchase of extras, such as breakfast options and picnic hampers, making their stay even more enjoyable. Overall, the GuestAssist App enhances the guest experience while streamlining operations for your staff. By integrating this app, you can offer a seamless experience that meets the needs of your guests efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Booking.com
Yes
Canary Digital Tipping
Yes
Expedia
Yes
xcelerates
Yes
Integrations
Booking.com
No
Canary Digital Tipping
No
Expedia
No
xcelerates
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BookingCenter
Founded
1993
Country
United States
Website
www.bookingcenter.com
Vendor Details
Company Name
NewBook
Founded
2010
Country
Australia
Website
guestassist.app/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
