Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Juniper serves as your innovative partner in tourism technology, providing top-notch online solutions that seamlessly align with your business needs. This comprehensive and powerful tool is designed to be adaptable, featuring a modular system that maximizes alignment with your company's goals and financial performance. With the most extensive XML connectivity available in the industry, Juniper grants access to over 350 integrations with tourism product providers through Webservice. You can effortlessly confirm bookings, launch promotions, and distribute travel vouchers to your customers among numerous other functionalities. Additionally, the platform enables you to update availability, modify pricing, sell supplementary products, organize sales channel content, and dynamically bundle various offerings. It also equips you with Yield Management tools to fine-tune prices and promotions based on prevailing market trends. Notably, you can showcase both your own products and those of external suppliers on your website simultaneously, providing your clients with a broader selection of choices. This ultimately enhances the customer experience and boosts your business's competitiveness in the market.
Description
Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
Comarch Business Intelligence
Yes
Comarch EDI
Yes
Comarch Master Data Management
Yes
Comarch Mobile Sales Force
Yes
Comarch Social Mining
Yes
Comarch Wealth Management
Yes
Cylera Platform
Yes
It'sMe
Yes
Microsoft Outlook
No
Integrations
2Subscribe
Yes
Comarch Business Intelligence
No
Comarch EDI
No
Comarch Master Data Management
No
Comarch Mobile Sales Force
No
Comarch Social Mining
No
Comarch Wealth Management
No
Cylera Platform
No
It'sMe
No
Microsoft Outlook
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Juniper
Founded
1996
Country
Spain
Website
www.ejuniper.com
Vendor Details
Company Name
ISO Travel Solutions
Founded
1979
Country
Germany
Website
www.isotravel.com/en/solutions/customer-relationship-management
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No