Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience salon software designed to evolve alongside your business! We are dedicated to revolutionizing appointment management through cutting-edge online booking and payment options. Our intuitive calendar ensures you can easily oversee your appointments, regardless of how hectic things become, allowing you to schedule new sessions, input essential details, and even reserve time for those well-deserved getaways. Each customer is meticulously documented, providing access to their past bookings, contact information, and special requests, like their preferred amount of sugar in their drinks. The comprehensive reports generated enable you to analyze your business operations thoroughly, pinpointing the most promising opportunities for expansion. With our all-in-one POS system, you can effortlessly process both cash and card transactions, creating a seamless experience for every client. Booket truly stands out as the ultimate software solution for salons, spas, tattoo parlors, and personal training services, making it an indispensable tool for your success. Plus, our ongoing support ensures that as your business grows, we’re right there with you, adapting our services to meet your evolving needs.
Description
Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
No
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
RT Telephony
No
Sage 50
Yes
Sage Accounting
Yes
Sugar Sell
No
SugarCRM
No
VIA Veterinary
Yes
Xero
Yes
Integrations
Amazon Connect
Yes
QuickBooks Online
No
QuickBooks Online Advanced
No
RT Telephony
Yes
Sage 50
No
Sage Accounting
No
Sugar Sell
Yes
SugarCRM
Yes
VIA Veterinary
No
Xero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$80 per month
10 user minimum
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Booket
Founded
2018
Country
United Kingdom
Website
booket.co
Vendor Details
Company Name
SugarCRM
Founded
2004
Country
United States
Website
www.sugarcrm.com/solutions/sugar-serve/
Product Features
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
Yes
Recurring Appointments
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No