Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Bookend Healthcare AI Agent platform enhances administrative efficiency across all stages, from patient care to payment processing. By simplifying intricate prior authorization procedures, it relieves healthcare providers from labor-intensive tasks and minimizes expensive denials. Through automation, we enable an increase in operational efficiency, expedite revenue cycles, and significantly enhance patient outcomes. Our sophisticated agents evaluate patient information, interpret insurance policies, and compile essential details for precise and prompt submissions, which leads to elevated approval rates and quicker reimbursements. Additionally, our AI-driven platform transforms the healthcare landscape by streamlining the creation and implementation of tailored care plans. We assist healthcare providers in proactively recognizing evidence-based interventions that optimize patient outcomes while simultaneously lowering costs. Moreover, this platform equips clinicians with the tools to make informed decisions based on data, thereby raising the quality of care and boosting patient satisfaction levels, ultimately fostering a more effective healthcare system.
Description
Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
DrChrono
No
Healthie
No
Jane
No
Tebra
No
athenaOne
No
Integrations
AdvancedMD
Yes
DrChrono
Yes
Healthie
Yes
Jane
Yes
Tebra
Yes
athenaOne
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bookend
Founded
2023
Country
United States
Website
www.bookend.ai/
Vendor Details
Company Name
Puppeteer AI
Founded
2023
Country
United States
Website
recupra.com