Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Booked It provides booking, loyalty, and marketing software for a variety of leisure and hospitality businesses around the world. We also offer a range smart guest management hardware, and payment systems to deliver a unified solution for venues, events and festivals, improving spend per head, customer loyalty, and efficiency.

Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Stripe Yes 
Callbell Yes 
Facebook Yes 
Fidel Yes 
Firebase Yes 
Google No 
Google Analytics Yes 
Google Drive Yes 
HubSoft Yes 
Instagram Yes 
OneSignal Yes 
SendGrid Yes 
Spreedly Yes 
Tour Operator IBE Yes 
WhatsApp Yes 

Integrations

Mailchimp Yes 
Stripe Yes 
Callbell No 
Facebook No 
Fidel No 
Firebase No 
Google Yes 
Google Analytics No 
Google Drive No 
HubSoft No 
Instagram No 
OneSignal No 
SendGrid No 
Spreedly No 
Tour Operator IBE No 
WhatsApp No 

Pricing Details

We charge a small fee per transaction, which you can absorb or pass on to your customers as a booking fee.
Free Trial No 
Free Version Yes 

Pricing Details

No monthly fee, 3% per booking
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Booked it

Founded

2016

Country

United Kingdom

Website

booked.it/

Vendor Details

Company Name

Hatch Tickets LTD

Founded

2026

Country

United Kingdom

Website

hatchtickets.co.uk

Product Features

Event Booking

Attendee Management Yes 
Confirmation/Reminders Yes 
Discount/Coupon Management Yes 
Event Calendar Yes 
Marketing Management Yes 
Online Payments Yes 
Online Registration Yes 
Social Media Promotion Yes 
Wait List Management Yes 
Website Management Yes 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

CXONCLOUD Reviews

CXONCLOUD

UNLOC Ltd.

Alternatives

ProVenue Reviews

ProVenue

Tickets.com