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Average Ratings 0 Ratings

Total
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Description

Bookeasy stands out with its distinctive features, strong industry connections, and extensive product range, offering an all-encompassing solution for specialized tourism booking services that enhances the visitor experience in unprecedented ways. This platform empowers visitor information centers, destinations, and tourism organizations by providing an efficient solution for managing destinations and handling tourism bookings, ensuring a smooth experience for travelers. Additionally, Bookeasy serves National Parks globally by offering a system that simplifies the booking processes for campgrounds, moorings, permits, and various managed attractions, making it easier for visitors to enjoy nature and recreation. With its innovative approach, Bookeasy is redefining how tourists engage with their destinations.

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Subscribe No 
Microsoft Outlook No 
Rezdy Yes 
Windcave Yes 

Integrations

2Subscribe Yes 
Microsoft Outlook Yes 
Rezdy No 
Windcave No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tourism Holdings

Founded

2004

Country

Australia

Website

www.bookeasy.com

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Product Features

Parks and Recreation

Billing & Invoicing Yes 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management No 
Facility Management Yes 
League / Team Management No 
Membership Management Yes 
Registration Management Yes 
Rental Management No 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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