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Description
Bookassist stands at the forefront of industry conversion rates. Our highest-performing clients experience remarkable conversion success and enhanced ratios of direct bookings. If your Booking Engine isn't designed to capture mobile reservations, you risk losing a substantial number of bookings and overlooking important revenue possibilities. Focusing on mobile transactions is arguably the most effective strategy any hotel can implement to boost its direct booking capacity. It is insufficient to provide a mobile experience that merely mirrors the desktop version; mobile users expect a streamlined, app-like interaction. Bookassist equips hotels with essential booking features that elevate mobile conversions, fully leveraging the potential of the mobile market. Prioritizing a mobile-first approach is crucial for your hotel, ensuring that the online experience for guests is tailored to their devices and distinct from that of desktop users. By offering appealing rates with restrictions and strategic promotional deals, hotels can encourage longer stays and improve overall guest satisfaction.
Description
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Google
Userguest
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bookassist
Country
United Kingdom
Website
bookassist.org/booking-engine/
Vendor Details
Company Name
digital hotelier
Founded
2001
Country
United Kingdom
Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking