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Description

Streamline your appointment scheduling with BookSteam, a user-friendly online software designed for service professionals across various sectors. This innovative platform enables businesses to attract new clients via online bookings, process payments seamlessly, and offer packages, all while fostering strong customer connections to boost profitability. Among its standout features are a client database manager, a customizable booking webpage, calendar syncing capabilities, email and SMS alerts, class scheduling options, and additional functionalities that enhance the user experience. With BookSteam, managing appointments becomes not only simpler but also more efficient, allowing businesses to focus on delivering quality service.

Description

Q-nomy aims to enhance every customer interaction by driving increased sales, boosting customer satisfaction, and enriching the overall experience. We believe that the key to fulfilling this goal lies in offering comprehensive Customer Experience Optimization. This approach customizes the unique journey of each customer through both digital and physical service platforms, aligning with their personal backgrounds, expectations, and specific needs. With Customer Experience Optimization, businesses can simultaneously deepen customer engagement and promote additional products and services, all while ensuring personalized interactions across various channels. Our commitment to realizing this vision is reflected in the ongoing refinement and development of our flagship product, Q-Flow, which we continuously improve to better serve our customers. Through these efforts, we aim to set a new standard in customer experience management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Mailchimp Yes 
Microsoft Outlook Yes 
PayPal Yes 
Stripe Yes 

Integrations

Google Calendar No 
Mailchimp No 
Microsoft Outlook No 
PayPal No 
Stripe No 

Pricing Details

$19.95/month/user
Solo - $19.95/month
Small - $29.95/month
Medium - $39.95/month
Large - $69.95/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BookSteam

Founded

2013

Country

Canada

Website

booksteam.com

Vendor Details

Company Name

Q-Nomy

Founded

2002

Country

United States

Website

www.qnomy.com/q-flow-solution

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Fitness

Attendance Tracking Yes 
Billing & Invoicing No 
Check-In Manager No 
Class Management Yes 
Contract Management No 
Employee Management Yes 
Event Management Yes 
Inventory Management No 
Marketing Management No 
Membership Management No 
Point of Sale (POS) Yes 
Reservations Management Yes 

Massage Therapy

Appointment Management Yes 
Billing & Invoicing No 
Client Management Yes 
Email Marketing Yes 
Employee Management Yes 
Gift Card Management Yes 
Multi-Location Yes 
Point of Sale (POS) Yes 
Practice Management No 
SOAP Notes No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Personal Trainer

Appointment Scheduling Yes 
Assessments No 
Attendance Tracking Yes 
Billing & Invoicing No 
Certification Tracking No 
Client Management No 
Commission Management No 
Exercise Library No 
Fitness Assessments Yes 
Fitness Plan No 
Nutrition Program No 
Online Store Yes 
Payment Processing Yes 
Wellness Plans No 
eCommerce Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management No 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) Yes 

Yoga Studio

Class Scheduling Yes 
Facility Scheduling No 
Inventory Management No 
Member Management No 
Online Payments Yes 
Staff Management Yes 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Alternatives

Alternatives

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