Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bonterra Apricot is nonprofit case management software designed to help organizations manage participant services, program data, workflows, reporting, and outcomes in one platform. The platform helps teams centralize data, reduce silos, simplify intake-to-reporting processes, and make more informed decisions. Bonterra Que is built directly into Apricot as a secure, human-led AI assistant that helps staff understand participant history, reduce record-searching time, and prepare for appointments or follow-ups. Que supports participant snapshots, note capture, early intervention signals, data integrity review, and Que Data Studio. Apricot helps organizations increase staff capacity through standardized processes, best-practice templates, streamlined workflows, user-friendly tools, and direct participant-case worker connections. Its impact measurement capabilities help teams quantify program results, report outcomes, and demonstrate community impact to funders and stakeholders. Apricot also helps improve program outcomes through data-driven engagement, dropout reduction, referral management, program optimization, and impact communication. Organizations can choose from Apricot Essentials, Apricot Pro, and Apricot Enterprise depending on their size and complexity. By combining case management, participant data, AI assistance, workflow automation, reporting, analytics, compliance, and impact measurement, Bonterra Apricot helps social good organizations deliver services more effectively.
Description
IBM® Business Automation Workflow is a fundamental component of IBM Cloud Pak® for Business Automation, bringing together information, processes, and users to facilitate the automation of digital workflows, whether deployed on-premises or in the cloud. This solution enables the creation of workflows designed to enhance productivity, foster better collaboration among teams, and provide valuable insights for case resolution and improved business outcomes. By consolidating and standardizing task work, organizations can prioritize more effectively. It allows for the integration of process-centric and case-centric operations within repeatable business workflows, catering to broader enterprise demands. The platform accelerates client interactions by granting workflow participants and case workers access to essential systems, information, and analytics. It enhances the speed of transactional workflows and case resolutions, while built-in visibility and robust analytics help pinpoint optimal actions for swift case resolution and stronger collaboration between IT and business teams. Additionally, users can leverage a self-service portal that offers convenient access to development, testing, and runtime environments, empowering teams to streamline their operations further. This comprehensive approach ensures that businesses can adapt to changing demands and enhance their overall agility in the marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
IBM Cloud Pak for Business Automation
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bonterra
Founded
2021
Country
United States
Website
www.bonterratech.com/product/apricot
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/business-automation-workflow
Product Features
Nonprofit
Accounting
No
Committee Management
No
Donor Management
No
Dues Management
No
Event Management
No
Fundraising Management
No
Member Database
No
Membership Management
No
Social Media Management
No
Volunteer Management
No
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No