Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bonfyre serves as a platform designed to enhance the employee experience by empowering those who have the greatest influence over company culture. With a focus on creating digital communities driven by employees, it encourages both upward and lateral communication across the organization, resulting in increased engagement and stronger connections among team members. This mobile-centric tool facilitates effective internal communication, gathers employee feedback through surveys, and encourages peer recognition. Additionally, Bonfyre provides leaders with a data and analytics dashboard, enabling them to derive actionable insights that can revolutionize how they assess and improve their investments in workforce development. Ultimately, Bonfyre not only supports employee engagement but also fosters a culture of continuous improvement within organizations.
Description
The C1 Connected Experience (C1CX) is a comprehensive solution designed to revolutionize the way employees, customers, and technology interact by incorporating generative AI to speed up automation and utilizing state-of-the-art collaboration tools to improve work quality. The sophisticated orchestration capabilities of C1CX enable organizations to integrate these features into their current infrastructures, allowing for modernization while mitigating the risks tied to completely replacing existing technology investments. This strategy guarantees fluent and cohesive interactions across multiple channels and transitions, preserving a consistent experience for users. By harnessing the power of C1 Elly™, C1's enterprise AI platform, C1CX not only accelerates the implementation of automation but also fosters remarkable business growth while enhancing engagement for both employees and customers. Ultimately, C1CX empowers organizations to stay competitive in an ever-evolving digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Avaya Cloud Office
No
C1 Elly
No
Dell APEX
No
Genesys Cloud CX
No
Google
No
IBM Cloud
No
Microsoft 365
No
Salesforce
No
VMware Cloud
No
Integrations
Amazon Web Services (AWS)
Yes
Avaya Cloud Office
Yes
C1 Elly
Yes
Dell APEX
Yes
Genesys Cloud CX
Yes
Google
Yes
IBM Cloud
Yes
Microsoft 365
Yes
Salesforce
Yes
VMware Cloud
Yes
Pricing Details
We offer custom enterprise plans. Pricing is on a per user per month basis, billed annually, and ranges depending on the total number of users, length of contract, and feature set.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bonfyre
Founded
2012
Country
United States
Website
bonfyreapp.com
Vendor Details
Company Name
C1
Founded
1993
Country
United States
Website
www.onec1.com/solutions/customer-experience
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Employee Recognition
Goals
No
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
No
Nominations
No
Peer-to-Peer Recognition
Yes
Performance Management
No
Rewards Catalog
No
Rewards Points
No
Social Recognition
Yes
eCards
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No