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Description
Develop client-oriented onboarding playbooks to enhance the onboarding journey for your new clients by making them accessible and clear. Many organizations typically maintain internal onboarding guides that limit client visibility, which can lead to a lack of accountability. With Bonder, you have the capability to design tailored onboarding playbook(s) and distribute customized versions to each client, providing them with clarity on essential steps, responsible parties, and timelines. It’s important to remember that a sale is only finalized when the client fully grasps the core value of your product and recognizes how it can positively impact their life or business. Streamline your onboarding workflow by incorporating automation for tasks and reminders, which can facilitate quicker adoption and boost long-term client retention. Transitioning between sales and client success teams often leads to conflicts, so it’s crucial for your organization to ensure a seamless hand-off. Additionally, it’s vital to recognize that the buyer persona within the client’s company may differ from the actual user persona. Bonder allows you to identify responsible parties and set up automatic reminders, ensuring everyone stays aligned throughout the onboarding process. This comprehensive approach not only enhances client satisfaction but also strengthens the overall relationship between your company and its clients.
Description
Your ticket to first-class customer onboarding. We are the best Salesforce-native app to help customers onboard. Our TaskRay in 60 second video explains the 4 key steps and best practices for customer onboarding. This is just one of the things that sets us apart. TaskRay is the leader in Salesforce customer onboarding. TaskRay, a customer onboarding and project management tool that helps companies manage their implementation and onboarding processes, increase efficiencies and create exceptional customer experiences - all within Salesforce.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
Google Drive
Intercom
Notion
Salesforce
Slack
WhatsApp
Workato
Zapier
Zendesk
Integrations
Google Calendar
Google Drive
Intercom
Notion
Salesforce
Slack
WhatsApp
Workato
Zapier
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bonder
Website
www.hellobonder.com
Vendor Details
Company Name
Bracket Labs
Website
taskray.com
Product Features
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies