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Average Ratings 0 Ratings
Description
BoltWright is a comprehensive service-management platform tailored for commercial HVAC contractors. It seamlessly integrates customers, buildings, equipment, and service visits, facilitating efficient scheduling, maintenance agreements, quotes, and invoicing. Technicians in the field have the ability to document their work through voice notes, written notes, and photographs, even in locations with limited connectivity thanks to offline capabilities. The office staff can then assess the completed work and generate detailed customer service reports that include findings, images, and necessary follow-up tasks organized by specific equipment. The history of the equipment remains linked to the building, along with records of all maintenance performed. Additionally, the pricing structure is based on the number of operational trucks instead of individual user licenses, allowing owners, dispatchers, administrators, helpers, and apprentices to engage without incurring separate charges for each user seat, thus promoting a more collaborative environment. This approach not only enhances efficiency but also fosters communication among all team members involved in the service process.
Description
Sercom is an easy-to-use software for scheduling home and commercial services. It allows both solo users and large companies to plan their jobs. Very intuitive calendar, suggestions for scheduling, notifications, etc. All the tools you need to run your field service company. Plan your days according to your company's standards.
Features:
• Request & Assessment
• Quote & time slot reservation
• Job planning & dispatch
• Dashboard with items requiring an action
• Follow-ups & check list
• Integrations to accounting software
• SMS Notifications
• Roles and permissions
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
QuickBooks Online
Pricing Details
$129 CAD/working truck/month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BoltWright
Country
Canada
Website
boltwright.com
Vendor Details
Company Name
Abex Technologies
Founded
2021
Country
Canada
Website
www.sercom.io/en
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management