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support

Description

Safeguard your information, attain superior operational efficiency, and ignite innovation. By prioritizing customer needs, adaptability, and extensive expertise, we assist clients in enhancing business outcomes and maximizing returns on investment. Our exceptional customer support, combined with top-notch data governance solutions, empowers clients to effectively oversee their data, optimize processes, and swiftly adapt to regulatory shifts. Additionally, our collaboration with a diverse array of services provides our customers with independence from suppliers, adaptability, and the capability to succeed. Ultimately, we are committed to fostering long-term partnerships that drive growth and sustainability.

Description

MailClark serves as a robust external communications bot that consolidates all messages within Slack or Microsoft Teams, streamlining the communication process. This tool empowers users to delegate the management of their customer support's help desk to the bot, establish a dedicated inbox for sales or marketing teams, and much more. Furthermore, MailClark includes a shared inbox that captures mentions, allows for internal comments, detects message collisions, and offers various other features. Enhance your responsiveness and quality when engaging with customers, suppliers, and colleagues, as well as fostering dynamic discussions with your team. Experience an accelerated workflow in your workspace with the motto "Too Fast Too Furious." Effectively oversee all external communications from customers and other contacts within your collaborative platform, ensuring nothing slips through the cracks. MailClark acts as a gentle nudge to ensure that you remain attentive to every customer and external interaction, ultimately improving your overall communication efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Box Yes 
Deep Secure Yes 
Facebook No 
GTB Technologies DLP Yes 
Gmail No 
Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft Office 2021 Yes 
Microsoft Teams No 
OctoXLabs Yes 
Slack No 
Varonis Data Security Platform Yes 
X (Twitter) No 
beSOURCE Yes 

Integrations

Box No 
Deep Secure No 
Facebook Yes 
GTB Technologies DLP No 
Gmail Yes 
Microsoft 365 No 
Microsoft Exchange No 
Microsoft Office 2021 No 
Microsoft Teams Yes 
OctoXLabs No 
Slack Yes 
Varonis Data Security Platform No 
X (Twitter) Yes 
beSOURCE No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.00/month
Starting price $3.00/connector/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fortra

Founded

1982

Country

United States

Website

www.boldonjames.com

Vendor Details

Company Name

MailClark

Founded

2015

Country

France

Website

mailclark.ai

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting Yes 

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