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Average Ratings 800 Ratings

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Description

Bókun, a Tripadvisor company, is the complete booking and channel management solution for extraordinary experiences. The only booking system you’ll need to run, sell, and grow your experiences. Bókun is the how to your wow - tech built for experience operators and resellers who want to focus on guest experiences, not get lost in admin. One platform. Every tool. From booking widgets that boost direct bookings, an engine for instant online sales, a Marketplace of 2,600+ OTAs and resellers, seamless channel and inventory control, website builder, and detailed reporting. All set up to boost bookings and strip away admin headaches.

Description

Our clientele spans from individual play centers to large-scale international leisure facilities. These businesses typically rely on FuseMetrix to manage their complete operations, encompassing everything from online booking platforms and electronic point of sale (ePoS) systems to financial management, customer relationship management (CRM), as well as human resources and health and safety protocols. They provide a diverse range of activities, including indoor skydiving, alpine coasters, soft play areas, vehicle rentals, treetop rope courses, indoor skiing, zip lines, inflatable parks, cafes, retail spaces, and countless other attractions. FuseMetrix stands out by offering one of the most sophisticated leisure booking systems currently available. Designed from scratch to support operations across multiple locations, it adeptly manages various activities in different currencies and includes language options for both staff and customers. Our comprehensive systems ensure a real-time booking experience with live availability across all sites, facilitating tailored pricing and scheduling to meet the unique needs of each location. This flexibility allows businesses to adapt quickly to changing demands while maintaining an exceptional customer experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb Yes 
AutoEntry No 
Civitatis Yes 
Expedia Yes 
GetYourGuide Yes 
Headout Yes 
Holibob Yes 
Klook Yes 
Manawa Yes 
Project Expedition Yes 
Re-venue Yes 
Signature Tour Operator Yes 
TXGB Yes 
TourDesk Yes 
TourOpp GO Yes 
Trip.com Yes 
Viator Yes 
Zapier Yes 

Integrations

Airbnb No 
AutoEntry Yes 
Civitatis No 
Expedia No 
GetYourGuide No 
Headout No 
Holibob No 
Klook No 
Manawa No 
Project Expedition No 
Re-venue No 
Signature Tour Operator No 
TXGB No 
TourDesk No 
TourOpp GO No 
Trip.com No 
Viator No 
Zapier No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bókun

Founded

2012

Country

United States

Website

bokun.io

Vendor Details

Company Name

FuseMetrix Group

Founded

2002

Country

United Kingdom

Website

www.fusemetrix.com

Product Features

Channel Management

Campaign Management No 
Channel Analytics No 
Incentive Management No 
Inventory Control No 
Lead Management No 
Opportunity Management No 
Order Management No 
Partner Management No 
Product Management No 
Reseller Management No 

Reservations

Activities Booking Yes 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management No 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management No 
Quote Management No 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Waiver

Customizable Templates No 
Data Export No 
Online Signing No 
QR Codes No 
Searchable Database No 
Status Tracking No 
Waiver Kiosk No 

Alternatives

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