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features
design
support

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Description

Effortlessly oversee your maintenance and interventions with just a few clicks. The software as a service platform, Bob! Desk, streamlines the management of building and equipment upkeep by enabling you to effectively handle requests for corrective interventions, automate preventive maintenance tasks, oversee service providers, and monitor ticket statuses. It features an interface for external service providers or subcontractors, allowing them to view ticket lists, upload quotes and invoices, and complete intervention reports. Additionally, technical companies can conveniently assign customer requests to technicians or subcontractors, ensuring efficient workflow management. This comprehensive approach not only enhances efficiency but also promotes better communication among all parties involved.

Description

Ticket Watch empowers you to effortlessly oversee your drivers, monitor your loads, manage your load tickets, and analyze your data anytime and from any location. This advanced ticketing solution utilizes robust hand-held scanners to gather data and signatures, complete with a time and date stamp. The load details are stored on the scanner and subsequently uploaded into the Ticket Watch™ system, ensuring instant accessibility for viewing and billing purposes. The process of tracking loads and managing your fleet is streamlined, allowing you to conserve both time and resources. Organizing and resolving tickets for reporting and billing is reduced to mere minutes instead of hours, making invoicing customers as easy as a simple button press with our secure software. If you're not utilizing Ticket Watch for your load ticket processing, you are undoubtedly losing revenue. Ticket Watch™ collaborates with private enterprises, as well as local, state, and federal agencies, including regulatory bodies, to deliver meticulously documented information that can withstand thorough examination. By adopting this system, you not only enhance efficiency but also significantly improve the accuracy of your operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
QuickBooks Online No 
Thirst Yes 
Workers by Delos Yes 

Integrations

Microsoft 365 Yes 
QuickBooks Online Yes 
Thirst No 
Workers by Delos No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bob! Desk

Founded

2015

Country

France

Website

bob-desk.fr

Vendor Details

Company Name

TicketWatch

Country

United States

Website

www.ticketwatch.net

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties Yes 
Customer Database No 
Dispatch Management No 
Inventory Management Yes 
Job Costing No 
Job Management No 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing No 
Scheduling Yes 
Work Order Management Yes 

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management No 

EAM

CMMS Yes 
Energy Management No 
Equipment Management Yes 
Facility Management Yes 
IT Asset Management No 
Inventory Management No 
Maintenance Management Yes 
Parts Management Yes 
Preventive Maintenance Scheduling Yes 
Software License Management No 
Warranty Management Yes 
Work Order Management Yes 

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools No 
Space Planning Yes 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring Yes 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance Yes 
Purchasing Yes 
Reminders Yes 
To-Do List Yes 
Vendor Management No 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling No 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

GPS Tracking

Alerts/Notifications No 
Asset Tracking No 
Driver Management No 
Historical Reporting No 
Mobile Tracking No 
People Tracking No 
Real Time Tracking No 
Routing No 
Status Tracking No 
Territory Management No 
Vehicle Tracking No 

Trucking

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Driver Management No 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking No 
Quote Management No 
Quotes/Estimates No 
Recruiting Management No 
Routing No 
Scheduling No 
Trip Logs No 
Vehicle Management No 
Vehicle Tracking No 

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