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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Your sales team will appreciate the simplicity of the intuitive BluWave CRM, which streamlines daily administrative tasks by 37%, allowing more time to connect with prospects and clients. Companies that foster outstanding customer relationships are often the most successful in their industries. By engaging with a broader customer base, you can utilize various sales communication methods such as in-person meetings, phone calls, and emails. This enables you to forge robust customer relationships and stay ahead of the competition. With a comprehensive 360° overview of all your opportunities, you can easily rank and sort them based on your specific criteria. This alignment of sales efforts with overall business strategies is essential for maximizing performance. Powered by a high-speed CRM SQL Database Engine based in South Africa, BluWave is designed to be extremely user-friendly. Take your sales to new heights with remarkable efficiency. Additionally, BluWave CRM seamlessly integrates with popular accounting and ERP systems like Pastel, Sage, AccPac, and Syspro. The BluWave Service component offers a thorough incident tracking system, allowing you to manage service tickets, repairs, jobs, customer equipment, and technician teams effectively. Ultimately, this leads to improved customer satisfaction and a more efficient operational workflow.

Description

Your service department must be responsive to customers' needs and provide transparency. CRM for SYSPRO was designed for distributors and manufacturers. It gives your teams the tools to provide better service and assistance at every stage of your customers' journey, from initial purchase to becoming advocates. CRM for SYSPRO was designed for distributors and manufacturers who rely on loyalty, operational efficiency, quality, and customer service. Our integrated solution pulls data from every customer interaction, SYSPRO and other connected systems to help you build a customer-centric company. Our unique solution includes all the features that you would expect from a CRM system, plus some tools specifically designed to support recalls of lotted or serialized products, manage warranty contracts, and facilitate remote and in-house maintenance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alumio No 
Built2Buy No 
Codeless Platforms Alerting Software No 
Codeless Platforms BPA Platform No 
Microsoft Excel No 
Microsoft PowerPoint No 
SYSPRO ERP No 
Skynamo No 
Tangentia TiA Gateway No 
Vergo No 
Visual Planning No 

Integrations

Alumio Yes 
Built2Buy Yes 
Codeless Platforms Alerting Software Yes 
Codeless Platforms BPA Platform Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
SYSPRO ERP Yes 
Skynamo Yes 
Tangentia TiA Gateway Yes 
Vergo Yes 
Visual Planning Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BluWave Software

Founded

2009

Website

www.bluwave.co.za

Vendor Details

Company Name

SYSPRO

Founded

1978

Country

United States

Website

www.syspro.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

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