Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Allow customers to effortlessly place and repeat orders through voice commands, boosting sales by enabling them to inquire about discounts and promotions. Enhance customer interaction by offering tailored product searches and personalized suggestions based on brand preferences. Facilitate the discovery of nearby stores for customers, while keeping them informed about local events hosted at those locations. By streamlining voice searches, customers can easily uncover additional products, leading to increased impulse buying due to reduced barriers. AI-driven personalized recommendations ensure that customers are presented with items that align with their individual tastes and needs. Quickly develop and deploy voice-based applications, making necessary adjustments to templates and incorporating new voice functionalities as required. We take care of all backend operations and infrastructure via commercial cloud services. This centralized platform allows for efficient management of applications across multiple voice-enabled systems, ultimately enhancing customer experiences. With this approach, businesses can not only leverage technology but also foster stronger relationships with their clientele.

Description

HCL Clara is an advanced Intelligent Virtual Assistant that comprehends human queries and delivers responses by leveraging a comprehensive and specialized knowledge repository. This innovative assistant enables seamless interaction with HCL Software products using natural language, allowing users to perform tasks effortlessly while also assisting them in quickly learning to navigate and resolve issues with the software. By offering a personalized, human-like experience available 24/7, Clara effectively reduces the volume of frequently asked questions that typically burden support services. In addition, Clara enhances Semantic Search capabilities within product documentation, thereby improving response rates significantly. Furthermore, Clara streamlines IT operations by saving valuable time, alleviating user burdens, addressing how-to inquiries, and initiating the initial troubleshooting processes for HCL Software products through intuitive voice commands or straightforward text chat. Clara is equipped to access your knowledge resources, provide tailored recommendations, and execute various tasks, all while maintaining the context of ongoing conversations to better understand user intents and needs. With Clara, users can enjoy a more efficient and engaging experience as they interact with HCL’s suite of software solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SaaSOps Marketizer No 

Integrations

SaaSOps Marketizer Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Blutag

Founded

2015

Country

United States

Website

blu.ai/

Vendor Details

Company Name

HCL Software

Founded

1976

Country

Italy

Website

www.hcltechsw.com/clara

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