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ease
features
design
support

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Description

BlueStar’s customer loyalty initiative is designed to assist small enterprises, retail outlets, dining establishments, and hotels in fostering strong connections with their most valued patrons. It is essential to train your employees to utilize branded promotional resources effectively, ensuring that every customer is enrolled in your rewards initiative. Customers have the option to join by completing an enrollment form or by signing up directly on your website. You can send emails straight from the back office of your loyalty program, allowing you to target specific customers or reach out to larger groups. Additionally, tracking the performance of your communications is straightforward after dispatching your messages. For every $1 a customer spends at your establishment, they earn one point simply by presenting their card or phone number. You have the flexibility to set the reward threshold that dictates when customers earn a reward, and it is advisable to offer rewards that range between 5-15% of the total amount spent, in accordance with your product margins. The process of redeeming rewards is seamless and happens automatically, enhancing the customer experience. This approach not only incentivizes repeat visits but also strengthens customer relationships over time.

Description

Enhance customer loyalty and boost profitability with each engagement. Our cutting-edge, real-time loyalty platform efficiently monitors and rewards all customer transactions, creating a unique and smooth experience for users. At the core of our robust system, Realtime-XLS features a dynamic rules engine that seamlessly tracks and rewards every interaction and transaction across various channels in real-time. By utilizing Realtime-XLS, you'll gain valuable insights into your customers' behaviors concerning banking, spending, and redemption, making it an ideal tool for fostering loyalty and maximizing profits. Additionally, our adaptable solution accommodates an array of value propositions, such as coalition loyalty programs, point redemption, merchant-funded promotions, and bank-wide loyalty schemes. With a comprehensive suite of standard APIs, integrating loyalty initiatives into your existing payment or banking systems, as well as front-end or mobile applications, becomes a straightforward process, ultimately enriching the customer experience. This approach not only cultivates loyalty but also enhances your overall business strategy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluestar Loyalty

Founded

2015

Country

United States

Website

www.bluestarloyalty.com

Vendor Details

Company Name

Collinson Group

Founded

1989

Country

United Kingdom

Website

www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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