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features
design
support

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Write a Review

Description

BlueStar’s customer loyalty initiative is designed to assist small enterprises, retail outlets, dining establishments, and hotels in fostering strong connections with their most valued patrons. It is essential to train your employees to utilize branded promotional resources effectively, ensuring that every customer is enrolled in your rewards initiative. Customers have the option to join by completing an enrollment form or by signing up directly on your website. You can send emails straight from the back office of your loyalty program, allowing you to target specific customers or reach out to larger groups. Additionally, tracking the performance of your communications is straightforward after dispatching your messages. For every $1 a customer spends at your establishment, they earn one point simply by presenting their card or phone number. You have the flexibility to set the reward threshold that dictates when customers earn a reward, and it is advisable to offer rewards that range between 5-15% of the total amount spent, in accordance with your product margins. The process of redeeming rewards is seamless and happens automatically, enhancing the customer experience. This approach not only incentivizes repeat visits but also strengthens customer relationships over time.

Description

The digital customer card encapsulates all the dedication you invest in your business. Alongside countless other merchants, you form the vital essence of your community, be it a neighborhood, city, or municipality. Whether it's serving that comforting cup of coffee for a customer in need or providing a bit of extra kindness to a loyal patron facing challenges, you consistently go above and beyond each day. We have consolidated all that exceptional effort into a single app. With Joyn, your customers gain access to exclusive benefits, accumulate points for exciting rewards, and are encouraged to return to your establishment time and again. This digital customer card allows patrons to earn points for remarkable perks while enjoying delightful incentives simultaneously. As a result, they are likely to return, while newcomers can easily discover your business as well. Additionally, the Joyn platform enables you to engage with your customers more intimately, allowing for swift and straightforward communication about new promotions or products. This personalized approach enhances customer loyalty and strengthens your relationship with them.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am AffiniPay No 

Integrations

8am AffiniPay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$51 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Bluestar Loyalty

Founded

2015

Country

United States

Website

www.bluestarloyalty.com

Vendor Details

Company Name

Joyn

Founded

2016

Country

Belgium

Website

www.joyn.eu

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

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