Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bluehubcloud PBX is a cloud-based phone solution hosted in Australia, specifically designed for businesses. Your team can seamlessly make and receive calls using desk phones as well as the Communicator applications available on Windows, macOS, Linux, web, iPhone, Android, and Microsoft Teams. It comes with AI Call Assistants that handle calls your team is unable to answer, along with Business Insights for call analytics, SMS capabilities, options for contact centers, and managed automation features. Among its many functionalities are auto-attendants, ring groups, queues, call recording, voicemail-to-email services, local and toll-free 1300/1800 numbers, and SIP Protect security measures. Our Australian team is dedicated to setting up your system, porting existing phone numbers, and providing ongoing support. Additionally, service providers have the option to white-label the platform, allowing them to offer it under their own branding while enjoying the same robust features. This flexibility ensures that businesses can tailor their communication solutions to best meet their needs.
Description
Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 AUD/extension/month ex GST
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Bluehub Unified Communications
Founded
2021
Country
Australia
Website
bluehubcloud.com.au
Vendor Details
Company Name
Grapevine
Founded
2001
Country
Australiia
Website
www.whistleblowerhotline.com.au
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No