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Average Ratings 1 Rating
Description
Blueflood is an advanced distributed metric processing system designed for high throughput and low latency, operating as a multi-tenant solution that supports Rackspace Metrics. It is actively utilized by both the Rackspace Monitoring team and the Rackspace public cloud team to effectively manage and store metrics produced by their infrastructure. Beyond its application within Rackspace, Blueflood also sees extensive use in large-scale deployments documented in community resources. The data collected through Blueflood is versatile, allowing users to create dashboards, generate reports, visualize data through graphs, or engage in any activities that involve analyzing time-series data. With a primary emphasis on near-real-time processing, data can be queried just milliseconds after it is ingested, ensuring timely access to information. Users send their metrics to the ingestion service and retrieve them from the Query service, while the system efficiently handles background rollups through offline batch processing, thus facilitating quick responses for queries covering extended time frames. This architecture not only enhances performance but also ensures that users can rely on rapid access to their critical metrics for effective decision-making.
Description
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apache Cassandra
Yes
Drupal
No
Facebook
No
GoTo Meeting
No
Google Analytics
No
Instagram
No
Jiva
No
LINE
No
Magento
No
OnPrintShop
No
Integrations
Apache Cassandra
No
Drupal
Yes
Facebook
Yes
GoTo Meeting
Yes
Google Analytics
Yes
Instagram
Yes
Jiva
Yes
LINE
Yes
Magento
Yes
OnPrintShop
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$31.00
Live Chat
- Live Chat Startup: $31/agent/month, billed annually
- Live Chat Plus: $55/agent/month, billed annually
- Live Chat Ultra: quote-based
AI
- AI Agent: quote-based
- AI Copilot: $23/agent/month, billed annually
- AI Insights: starting at $80/month, billed annually
- AI Knowledge: $158/agent/month, billed annually
- AI Quality Assurance: starting at 158/agent/month, billed annually
- AI Onboarding: starting at $80/agent/month, billed annually
Ticketing & Messaging: starting at $47/agent/month, billed annually
- Live Chat Startup: $31/agent/month, billed annually
- Live Chat Plus: $55/agent/month, billed annually
- Live Chat Ultra: quote-based
AI
- AI Agent: quote-based
- AI Copilot: $23/agent/month, billed annually
- AI Insights: starting at $80/month, billed annually
- AI Knowledge: $158/agent/month, billed annually
- AI Quality Assurance: starting at 158/agent/month, billed annually
- AI Onboarding: starting at $80/agent/month, billed annually
Ticketing & Messaging: starting at $47/agent/month, billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Blueflood
Website
blueflood.io
Vendor Details
Company Name
Comm100 Network Corporation
Founded
2009
Country
Canada
Website
www.comm100.com
Product Features
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes