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Average Ratings 2 Ratings

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ease
features
design
support

Description

The Blueface VoIP phone system ensures your business is equipped to handle any situation. You can take calls from any device, regardless of whether you're working remotely, in an office, or using a hybrid approach. This versatile and scalable cloud-based phone solution is suitable for businesses of all sizes. Start your journey with Blueface today to experience a business phone system that fosters growth. By switching to this IP phone system, you can reduce line rental costs and save as much as 40% on your phone expenses. With over 60 features—including IVR, Softphone (for both mobile and desktop), call recording, and more—this system enhances your communication capabilities. The intuitive self-service web portal empowers you to manage your communications effectively. Choose from a diverse selection of desk and DECT hardware, catering to all levels from entry-level to executive. Additionally, enjoy unlimited, high-quality audio conferences powered by Blueface Unified Communications and Poly. The Blueface Softphone App allows you to carry your landline with you on your mobile device while also providing recording features. Furthermore, Blueface offers various continuity services to ensure you remain connected at all times, no matter where you are. This comprehensive approach to communication sets Blueface apart as a leader in the VoIP industry.

Description

Dynamics Telephony unifies your telephone system with Dynamics 365 - Auto-lookup of customer in Dynamics 365 before you answer call - Telephone controls embedded in Dynamics 365 (answer, transfer, etc.) - Dial contacts directly from Dynamics 365 with a single click - Full interaction history logged in Dynamics 365 - Telephone statistics unified with CRM data in Dynamics 365 - Incoming calls blended with Omnichannel - Call outcome buttons automatically schedules follow-up activity - All statistics available in Dynamics 365 dashboards and reports

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

Integrations

8x8
8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Avaya Experience Platform
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
RingCentral RingCX

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blueface

Website

www.blueface.ie/

Vendor Details

Company Name

Dynamics Telephony

Founded

2014

Country

Ireland

Website

www.dynamicstelephony.co.uk

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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