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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your mobile loyalty initiatives and CRM by integrating location technology effectively. Loyalty programs frequently fall short, exhibiting inconsistencies between digital and physical customer interactions. By leveraging geolocation, you can create a unified experience that links customer profiles to their actual behaviors in the real world. This not only streamlines the process for both staff and customers but also minimizes the manual actions needed to earn and redeem loyalty rewards. Increase customer engagement and foster loyalty by automating rewards based on specific locations, like entering a parking lot or walking into a store. Customers will no longer need to search for their loyalty card or remember their associated phone number, and staff will not have to delay service by asking for loyalty details. By utilizing geofencing technology, you can facilitate a more user-friendly experience that encourages customers to embrace your brand wholeheartedly while also promoting efficiency in service delivery. This innovative approach can significantly transform the way customers interact with your loyalty program.

Description

Utilize the potential of "when and where" to enhance online interaction and boost foot traffic to physical stores. The Radius8 Welcomer offers an innovative, location-based mobile experience that highlights nearby stores, provides directions, and showcases local events, promotions, and more, whenever a shopper is near a specified physical location. R8 Content is strategically geo-fenced into customizable content tiles that respond to proximity to stores or significant local attractions such as arenas, beaches, and resorts, or even user-defined geo-fenced regions. These content tiles adaptively display various messages influenced by factors such as the specific location, time of day, and current or anticipated weather conditions. The Welcomer enhances ecommerce engagement by focusing on products relevant to local consumers, along with tailored delivery options and promotions. Furthermore, the design of the Welcomer is entirely customizable to align with brand guidelines. It also integrates Radius8 data feeds or third-party systems to generate local, dynamic content tiles that include job listings, local inventory, events, reviews, and much more, thus creating a comprehensive and engaging experience for users. This approach not only supports brand visibility but also fosters a stronger connection between online and offline shopping experiences.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airship Yes 
Braze Yes 
CleverTap Yes 
Cross-Border No 
JRNI No 
Olo Yes 
Salesforce No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Marketing Yes 
SendPro Online No 
Yext No 
mParticle Yes 

Integrations

Airship No 
Braze No 
CleverTap No 
Cross-Border Yes 
JRNI Yes 
Olo No 
Salesforce Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Marketing No 
SendPro Online Yes 
Yext Yes 
mParticle No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bluedot Innovation

Founded

2013

Country

United States

Website

bluedot.io

Vendor Details

Company Name

Radius8

Founded

2015

Country

United States

Website

www.radius8.com/welcomer

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Location Intelligence

Behavioral Analytics No 
Data Visualization No 
Demographic Data No 
Geocoding No 
Geofencing Yes 
Location Tracking Yes 
Predictive Analytics No 
Trade Area Analysis No 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing Yes 
Footfall Analytics No 
Geofencing Yes 
Location Intelligence Yes 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

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