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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance your mobile loyalty initiatives and CRM by integrating location technology effectively. Loyalty programs frequently fall short, exhibiting inconsistencies between digital and physical customer interactions. By leveraging geolocation, you can create a unified experience that links customer profiles to their actual behaviors in the real world. This not only streamlines the process for both staff and customers but also minimizes the manual actions needed to earn and redeem loyalty rewards. Increase customer engagement and foster loyalty by automating rewards based on specific locations, like entering a parking lot or walking into a store. Customers will no longer need to search for their loyalty card or remember their associated phone number, and staff will not have to delay service by asking for loyalty details. By utilizing geofencing technology, you can facilitate a more user-friendly experience that encourages customers to embrace your brand wholeheartedly while also promoting efficiency in service delivery. This innovative approach can significantly transform the way customers interact with your loyalty program.

Description

We assist in overseeing the members of your customer loyalty program. Our robust integration with your IT infrastructure enables you to access a detailed history of receipts, perform bonus calculations, and categorize interests efficiently. With the ability to track all transactions within the system, you can enhance customer service significantly. Additionally, by utilizing targeted customer communication, you can boost your return on investment. Our loyalty programs are designed to help you identify and focus on your most valuable customers. With extensive experience in crafting customized loyalty initiatives, we aim to foster satisfaction and retention among your clientele, ultimately driving sales growth. We offer the flexibility to deliver communication through both digital platforms and traditional mail. Establishing loyalty not only cultivates long-lasting customer relationships but also turns satisfied customers into enthusiastic advocates for your brand, further amplifying your reach.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airship Yes 
Braze Yes 
CleverTap Yes 
Olo Yes 
Playable No 
Salesforce Agentforce Marketing Yes 
mParticle Yes 

Integrations

Airship No 
Braze No 
CleverTap No 
Olo No 
Playable Yes 
Salesforce Agentforce Marketing No 
mParticle No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bluedot Innovation

Founded

2013

Country

United States

Website

bluedot.io

Vendor Details

Company Name

InterMail

Founded

1898

Country

Denmark

Website

intermail.com/kundeloyalitet/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Location Intelligence

Behavioral Analytics No 
Data Visualization No 
Demographic Data No 
Geocoding No 
Geofencing Yes 
Location Tracking Yes 
Predictive Analytics No 
Trade Area Analysis No 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing Yes 
Footfall Analytics No 
Geofencing Yes 
Location Intelligence Yes 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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